Sedgwick announces leadership changes in South Africa

JOHANNESBURG, South Africa – Sedgwick, the world’s leading risk and claims administration partner, has announced that Ken MacLean will transition from Chief Executive Officer to Senior Executive Major and Complex Loss Adjuster, where he will focus on continuing to deliver valuable outcomes for clients.  

During MacLean’s 11 years as CEO in South Africa, he helped build the operational foundation for the company’s next phase of growth and laid the groundwork for this leadership transition. He will continue to work with the team he developed to support the success of the business.

“I would like to thank Ken Maclean for his outstanding leadership and contributions to the business as CEO,” said Neil Gibson Sedgwick Regional CEO – UK, Ireland, Middle East & Africa. “His 40 years in the industry and impressive acumen in handling claims will continue to support our long-term success, and I look forward to his continued excellent work with us.” 

MacLean commented, “It has been both an honour and a privilege to lead Sedgwick in South Africa and to work alongside so many exceptional colleagues who have played an important role in our journey and success. I am immensely proud of what we have achieved as a business and of the strong client relationships that have been built along the way. I am looking forward to moving to the next chapter in my career and to supporting Wayne.”

Wayne Klingler has been appointed as Sedgwick’s new CEO in South Africa, and will lead the company’s strategic growth, strengthen client relationships, and advance operational excellence.

“Wayne’s appointment as CEO reflects his extensive industry experience as well as his ability to lead through growth and change. He has consistently delivered strong outcomes across complex and evolving markets” said Gibson. “We are confident he will continue to strengthen our business, support our colleagues and create value for our clients and partners.”

Moving into the role as CEO, Klingler brings more than 30 years of leadership experience in the loss adjusting industry, specializing in the investigation and management of large, complex claims. Most recently, he was Executive Adjuster and Head of Operations for Sedgwick South Africa, leading complex claims and loss adjusting operations.

“I am ready to take on the role of CEO and lead this exceptional business here in South Africa into its next chapter. I have always been passionate about guiding clients through complex challenges while fostering a culture of collaboration and service excellence,” said Klingler. “I look forward to continuing to work alongside our talented colleagues to build on our strong foundation, deepen client relationships and continue delivering outstanding results.”

Sedgwick in South Africa brings together robust global capabilities and local talent and expertise in loss adjusting, major and complex loss, restoration and repair and building consultancy and integrated business solutions.

About Sedgwick 

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.