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A world of health-focused services
At Sedgwick, we believe that clients are looking for continuing advancements from their workers’ compensation and managed care providers. They want provider networks focused on improved outcomes and not just cost. Employers are also looking for more transparency from their business partners; and they want to work with vendors who are committed to the organizations they serve and not their own bottom line. Most importantly, they are seeking quality care and not just managed care.

To meet our clients’ needs, we continue to expand existing services and develop new approaches to managed care. Our focus is on developing an integrated, outcomes-oriented model including claims coordination, identification of quality providers and use of case management services in a way that is designed to restore and improve the health of injured or ill workers. This proprietary concept empowers everyone including physicians, claims examiners and clients.

The breadth of our solutions means that clients can get every service they need – from benchmarking physician outcomes for quality of service to creating return to work programs – all under one roof, delivered with the highest customer service levels in the industry.

Our flexible model provides a data-driven, clinically focused method giving customers options to help them manage key medical costs. The model includes a five-star national provider benchmarking program, integration of health and wellness data, referrals during the claim process, and a national approach to utilization review and clinical management.