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In memoriam: Bob Young

The Sedgwick family has suffered a tremendous loss with the recent passing of our esteemed founder, Robert “Bob” Young, at the age of 83.  

Bob’s transformational impact on the insurance industry cannot be overstated. Far ahead of his time when he founded a small third-party administration firm in California in 1969, Bob innately understood that claims are really at the heart of the insurance business—and behind every claim is a real person facing unforeseen challenges and complexities.  

His visionary approach paved the way for the evolution of the claims business from the “back office” end of insurance into its own specialized area of study and professional practice. Bob had a deep-seated passion for helping customers and taking care of colleagues.

Sedgwick would not be the company it is today without Bob, and I too would not be the person I am today. Prior to his retirement in 1996, Bob took me under his wing for a full year to show me the ins and outs of the business he worked so hard to build. One of the greatest honors of my career was the day he selected me as his mentee and successor. 

Of all the lessons I learned from Bob, the one I’ll always cherish most is his focus on people. He taught me that, no matter the size of our company, we must always take good care of our colleagues, and they in turn will take excellent care of our customers. That was Bob’s core philosophy, and it’s one that we at Sedgwick haven’t veered away from in more than 50 years.

In addition to being a visionary business leader, Bob was also a golf enthusiast, a dog lover and an avid reader. I will miss his wit, his insights, his passion and, most especially, his mentorship and friendship.   

Sedgwick’s culture of caring began with Bob more than five decades ago, and his legacy lives on in our 27,000 colleagues around the world who every day make difficult situations easier. 

Sedgwick’s press announcement of Bob Young’s passing is available here.

Comments
  • Courtney White

    So very sad to hear of Bob's passing, may he rest in peace. I am ever grateful for his support and the opportunities afforded to me early in my career with Sedgwick. Without his vision and trust in people, we would not be the company we are and I would not be part of it. It was a privilege to have known him.

  • Regina Zehner

    Thank you Bob for creating a place that I consider my second home. Sedgwick is the best place I have ever worked!

  • Rafael Aguirre

    Very moving and inspirational remarks about Mr. Young.

  • Joseph Regan

    So sorry to all those families and loved ones who knew Mr. Young. Sending condolences to all.

  • Ashley Murray

    My condolences to the family

  • Bill Baggett

    David,

    I haven't been at Sedgwick very long, but I know that a company that has great leadership takes upon themselves to mentor and develop their replacements to pass their values on and keep the company on the right track. I have notice that you are keeping Bob's commitment on treating colleagues, customers, and our investors with the philosophy that Bob passed onto you.

  • Teresa Pedroza

    I joined Sedgwick in Chicago during the changing of the guard between Bob and Dave. I'm amazed at the growth of the company since that time .... I can only imagine how Bob felt to see the evolution of the company he established. It was an amazing company to work for and I still miss my Sedgwick family.

  • Rose Lancaster

    Sweet memories working with Bob Young. A wonderful group of employees he guided under his wings. Will never forget the extra joy he gave us when he gifted us with Dave as our President. An amazing journey -May Bob memories live on in our hearts.

  • Jenny Yates

    My sincerest condolences to Bob Young's family and colleagues.

  • Ishrat Reza

    May God keep him in Heaven with peace. He and his dedication will be always missed and appreciated.

  • Sherri Grady

    What an incredible legacy?! I am honored and proud to work for Sedgwick! I love the philosophy started by Mr. Young that caring is at the heart of all we do.

  • Tommie Hargrove

    May Mr. Young's legacy continue to live on through every Sedgwick employee. Our thoughts and prayers are with the Young family.

  • Stephanie Clark

    I am so sad to hear of the passing of our founder Bob Young. I will be praying for his family and friends for peace, comfort and strength during this time of great loss. Sincerely, Stephanie Clark

  • Tracy Pierce

    Sending LOVE and LIGHT during this difficult time to his family and loved ones! Thank you for caring and providing me with this awesome opportunity to work for such a great organization. Rest in PEACE Bob!!!

  • Baicelia Ortega

    there is no greater honor and privilege than taking care of others who are in need and of attaining their trust in us to do just that. I am grateful to Sedgwick for allowing me the opportunity, every day, to help our customers who need assistance when they are in distressful situations as they try to manage unforeseen and difficult changes in their personal and professional life. Thank You, Bob, and Blessings to him and his family.

  • Carla Jackson

    It was with great sadness the message was received that Bob Young had passed away. I salute the memory of this exceptional visionary and leader and express my heartfelt condolences to the family. May God rest his soul in everlasting peace and joy.

  • Sandy Westerwiller

    I would like to send my condolences to Mr. Young's family. I never had the pleasure of meeting him in person. The simple facts are he must have been an incredible man to start this business when I was only 7 years old, and have it grow to such proportions. If he loved dogs, he also had a wonderful heart. Good at business, good in heart. He's certainly a winner in any book. I pray strength for your family in the days ahead, as well s wonderful memories to cherish for years to come.

  • Kayla Steele

    I am sad to hear of his passing and my thoughts are with his friends and family at this time. I am sure that Sedgwick will continue to provide passionate claims handling in his honor.

  • Erica Finch

    My deepest condolences

  • Leigh Stepan

    What a great tribute to Bob!! Sedgwick has been such a big part of my life, I am ever grateful!! ❤️

  • Caryn Siebert

    Dave - thank you for sharing this memorial. I’m here at PARMA with some of your colleagues and also respected Bob.

  • Phyllis Karp

    Rest In Peace - Dear Bob! So many fond memories of working for you when CMS moved to Chicago. In addition, to all the accomplishments detailed by Dave North, Bob was one of the "Original Foodies!" Our Office Celebrations throughout each year were typically held at one of the finest Restaurants in Chicago. When we traveled across the Country for various Meetings, Bob would typically introduce us to some of the local Cuisine. He was "Aces! in My Book!"

  • Dena Abdallah

    Bob was an amazing person and a true visionary. If not for him and Sedgwick, I can’t imagine what my career path would have been. He paved the way for so many of us, and I’ll always be grateful for that. He will be missed by all whose lives he touched.

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