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Sedgwick connection

This is the voice of our experts. Sedgwick is committed to continuous improvement, being open to new ideas, delivering value, and advancing our industry through the sharing of knowledge. Our bloggers provide unique insight and commentary on a wide range of issues facing employers today. We discuss the most important industry developments and emerging trends in workers’ compensation, liability, disability, benefits management, property and more – and we invite you to join the discussion.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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December 17, 2018
Ericka DeBruce
VP Engagement, Inclusion and Corporate Social Responsibility
Every drop counts

At Sedgwick, taking care of people is at the heart of everything we do. Millions of people and organizations around the world count on us each year to take care of their needs. Clean water is a necessity for everyone and life without it can seem unim…

December 17, 2018 by Ericka DeBruce, VP Engagement, Inclusion and Corporate Social Responsibility
December 11, 2018
Michael Brendel and Christopher Grant, AVPs Specialty Operation & Sandra Liles, Director, Professional Liability Nurse Consultants
Flu season: What long-term care facilities can do to protect residents

Well, it’s that time of year again.  As per the CDC, flu activity usually peaks between December and February, although activity can last as late as May. As we know, the flu is a contagious respiratory illness caused by influenza viruses that in…

December 11, 2018 by Michael Brendel and Christopher Grant, AVPs Specialty Operation & Sandra Liles, Director, Professional Liability Nurse Consultants
December 03, 2018
George Furlong, SVP Managed Care, Sedgwick
Improved decision making: Three keys to getting value from data analytics

In today’s information age, data is everywhere. We’re inundated with it. But gathering data is just one piece of a much larger puzzle. Data isn’t very useful if nothing is done with it. It’s the analysis that leads to using data effectively to make b…

December 03, 2018 by George Furlong, SVP Managed Care, Sedgwick
November 29, 2018
Bill Zachry
Senior Fellow, Sedgwick Institute
Peer Dialogues: Improving the claims settlement calculation process

To those unfamiliar with the process, calculating claims’ settlements may appear to be a mysterious and complicated endeavor. However, when done right, the process can and should be transparent, fair and beneficial to all parties. Risk managers play…

November 29, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
November 21, 2018
Stuart Ryland
Sr Vice President Regional, West Region
California wildfires: What happens next?

Disasters are unfortunately becoming commonplace news stories. Many people are dealing with tragic losses in the wake of both man-made and natural disasters. The recent fires that have ravaged California are now among the most devastating in U.S. his…

November 21, 2018 by Stuart Ryland, Sr Vice President Regional, West Region
November 15, 2018
Bill Zachry, Senior Fellow, Sedgwick Institute
Peer Dialogues: Establishing effective settlement authority strategies

That magic moment . . . no, we aren’t launching a new dating site.  What we’re talking about is that specific point in time when a claim could and should have been settled and for some reason, often one beyond the control of the examiner, it was…

November 15, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
November 07, 2018
Bill Zachry
Senior Fellow, Sedgwick Institute
Peer Dialogues: Developing an organizational settlement philosophy

When I started my career as a young claims adjuster at an insurance company, my managers showed me the secret handshake and explained the position’s responsibilities. They then told me that to settle claims, we would negotiate to an agreed level of i…

November 07, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
November 04, 2018
Susan Burns, JD, RN
Assistant Vice President, Specialty Claims
Should we stay or should we go? Considering both care and cost

In a disaster, emergency evacuation for long-term care facilities saves lives, not money. Evacuation expense reimbursement coverage may help when there is no question about whether to stay or go. The projected paths of the two most recent hurricanes…

November 04, 2018 by Susan Burns, JD, RN, Assistant Vice President, Specialty Claims
October 26, 2018
Ian Gibbs BSc (Hons) MRICS | National Technical Manager and Joseph Noel ACII CIP FCILA FEUDI-ELAE FIFAA | Complex Liability Regional Director
Cavity wall insulation claims on the rise

When you think of industries with rising claims, cavity wall insulation (CWI) is probably not one of your top choices. However, we are seeing clients that have received thousands of claims from new ‘specialists’ against CWI contractors for negligent …

October 26, 2018 by Ian Gibbs BSc (Hons) MRICS | National Technical Manager and Joseph Noel ACII CIP FCILA FEUDI-ELAE FIFAA | Complex Liability Regional Director
October 19, 2018
Bill Zachry
Senior Fellow, Sedgwick Institute
Peer Dialogues: Resolution settlement strategies

What do we discuss with our colleagues and peers at meetings, conferences and around the proverbial water cooler? What are the topics we read about in trade publications or LinkedIn posts?  What causes risk managers and those who develop claims’…

October 19, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
October 12, 2018
Kim Krauss
SVP, Marketing and Communications
Undercover consumer

In what may be the closest I’ve ever come to an “Undercover Boss” moment in my life, I had a chance this week to experience Sedgwick’s property services on a personal level. The surge of hurricane activity in the state of Florida, most recently this …

October 12, 2018 by Kim Krauss, SVP, Marketing and Communications
October 05, 2018
Dr. Reema Hammoud
Director Clinical Pharmacy
DEA and FDA clear Epidiolex: Where do we go from here?

On September 27, 2018, the Drug Enforcement Agency (DEA) made a remarkable move. The agency placed a cannabidiol (CBD) containing product, Epidiolex, into Schedule V (classified as having low potential for abuse) so that it could be manufactured in t…

October 05, 2018 by Dr. Reema Hammoud, Director Clinical Pharmacy
September 29, 2018
Paul Peak
AVP Clinical Pharmacy
Education counters the opioid epidemic, one small step at a time

Like many others that have come before it, this is an article about how we can combat the opioid epidemic. But if the educational tips here help even one person think more carefully about opioid alternatives, it has accomplished what it set out to do…

September 29, 2018 by Paul Peak, AVP Clinical Pharmacy
September 21, 2018
Susan Burns, JD, RN and Laurie Moon, JD
Should we stay or should we go? Hurricane preparedness in long-term care

Vivid memories of desperate nursing home residents in wheelchairs submerged waist-high in flood waters will forever be etched in our minds, especially during hurricane season. The shocking photos and tragic heat-related deaths of numerous skilled nur…

September 21, 2018 by Susan Burns, JD, RN and Laurie Moon, JD
September 16, 2018
Ericka DeBruce
VP, Engagement, Inclusion and Corporate Social Responsibility
Culture is our compass

This week, Sedgwick once again experienced a significant milestone in our almost 50-year history with the announcement that The Carlyle Group will become our majority investor. This is the fifth time in the last 20 years we have seen owners…

September 16, 2018 by Ericka DeBruce, VP, Engagement, Inclusion and Corporate Social Responsibility