At Sedgwick, taking care of people is at the heart of everything we do. Millions of people and organizations around the world count on us each year to take care of their needs. Clean water is a necessity for everyone and life without it can seem unim…

Well, it’s that time of year again.  As per the CDC, flu activity usually peaks between December and February, although activity can last as late as May. As we know, the flu is a contagious respiratory illness caused by influenza viruses that in…

In today’s information age, data is everywhere. We’re inundated with it. But gathering data is just one piece of a much larger puzzle. Data isn’t very useful if nothing is done with it. It’s the analysis that leads to using data effectively to make b…

To those unfamiliar with the process, calculating claims’ settlements may appear to be a mysterious and complicated endeavor. However, when done right, the process can and should be transparent, fair and beneficial to all parties. Risk managers play…

Disasters are unfortunately becoming commonplace news stories. Many people are dealing with tragic losses in the wake of both man-made and natural disasters. The recent fires that have ravaged California are now among the most devastating in U.S. his…

That magic moment . . . no, we aren’t launching a new dating site.  What we’re talking about is that specific point in time when a claim could and should have been settled and for some reason, often one beyond the control of the examiner, it was…

When I started my career as a young claims adjuster at an insurance company, my managers showed me the secret handshake and explained the position’s responsibilities. They then told me that to settle claims, we would negotiate to an agreed level of i…

In a disaster, emergency evacuation for long-term care facilities saves lives, not money. Evacuation expense reimbursement coverage may help when there is no question about whether to stay or go. The projected paths of the two most recent hurricanes…

When you think of industries with rising claims, cavity wall insulation (CWI) is probably not one of your top choices. However, we are seeing clients that have received thousands of claims from new ‘specialists’ against CWI contractors for negligent …

What do we discuss with our colleagues and peers at meetings, conferences and around the proverbial water cooler? What are the topics we read about in trade publications or LinkedIn posts?  What causes risk managers and those who develop claims’…

In what may be the closest I’ve ever come to an “Undercover Boss” moment in my life, I had a chance this week to experience Sedgwick’s property services on a personal level. The surge of hurricane activity in the state of Florida, most recently this …

On September 27, 2018, the Drug Enforcement Agency (DEA) made a remarkable move. The agency placed a cannabidiol (CBD) containing product, Epidiolex, into Schedule V (classified as having low potential for abuse) so that it could be manufactured in t…

Like many others that have come before it, this is an article about how we can combat the opioid epidemic. But if the educational tips here help even one person think more carefully about opioid alternatives, it has accomplished what it set out to do…

Vivid memories of desperate nursing home residents in wheelchairs submerged waist-high in flood waters will forever be etched in our minds, especially during hurricane season. The shocking photos and tragic heat-related deaths of numerous skilled nur…

This week, Sedgwick once again experienced a significant milestone in our almost 50-year history with the announcement that The Carlyle Group will become our majority investor. This is the fifth time in the last 20 years we have seen owners…