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April 18, 2022
Ryan Gooley
With the FDA’s latest recall guidance, mock recalls are now a must

As COVID-19 begins to subside, the U.S. Food and Drug Administration (FDA), like other federal agencies is shifting its focus away from the pandemic and back toward more routine issues. As an example, the FDA recently published its final guidance out…

April 18, 2022 by Ryan Gooley
Blog
March 24, 2022
Chris Harvey
VP, crisis solution
FDA urges companies to be ‘recall ready’ as it releases finalized guidance

The U.S. Food and Drug Administration (FDA) recently finalized a guidance document outlining how companies and stakeholders should become “recall ready” to minimize buyers’ and users’ exposure to potential health risks.The Initiation of Voluntary Rec…

March 24, 2022 by Chris Harvey, VP, crisis solution
Blog
January 18, 2022
Julie Ross
International business development director
EU New Deal regulations likely to result in more recalls

The European Union’s “New Deal”, the Enforcement and Modernisation Directive, boosts consumer rights protection and updates e-commerce and digital content regulations. The directive also broadens the definition of product safety to include misleading…

January 18, 2022 by Julie Ross, International business development director
Blog
January 10, 2022
Mark Buckingham
recall advisor
Are there sparks ahead for electrical OEMs?

As electrical OEMs congratulate themselves on a bumper year for sales, many remain cautious about what 2022 holds in store as new right to repair regulations start to bite. In some respects, 2021 has been a good year for electrical appliance manufa…

January 10, 2022 by Mark Buckingham, recall advisor
Blog
November 09, 2021
Mark Buckingham
recall advisor
The real fall out from fakes

With toys, clothing, medicine, motor parts and food all being pirated, the public is facing a growing global health risk when it comes to counterfeit products. Whilst fake goods often seem like an attractive bargain, they can be dangerous and hold li…

November 09, 2021 by Mark Buckingham, recall advisor
Blog
December 23, 2020
UK announcement sends shockwaves across European supply chain

Recalls of consumer products reached a total of 73 by 21 December against only one professional product this month according to RAPEX, the EU’s rapid alert system for dangerous non-food products.Among the items were chemical products (4), childcare i…

December 23, 2020
Blog
December 17, 2020
Chris Harvey
VP, crisis solution
Here’s why recall and liability claim trends are on the rise

As we head into a new year, we’ve spotted a new trend impacting companies across all industries: product recalls are becoming more frequent, complex, and expensive. Based on our experience and analysis of the data, advanced technology, more effici…

December 17, 2020 by Chris Harvey, VP, crisis solution
Blog
December 14, 2020
Vaccines are being rolled out, but will refrigeration cause recalls?

The world’s population has been waiting for the introduction of a COVID-19 vaccine since early 2020 – and after phenomenal progress, some are now in the initial phases of rollout.One key issue to note is that pharmaceuticals have a relatively delicat…

December 14, 2020
Blog
November 23, 2020
Jeremy Schutz
Apple’s AirPods Pro recall program: An example for all manufacturers

Exactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty p…

November 23, 2020 by Jeremy Schutz
Blog
November 20, 2020
Surge in recalls of electricals and children’s toys to last beyond Christmas

With only a few weeks left until Christmas, online retailers and high street stores will be going through their inventory lists and checking them twice to make sure merchandising is in tip-top shape ahead of the December buying surge.This is also the…

November 20, 2020
Blog
October 29, 2020
Chris Harvey
VP, crisis solution
The latest infant product under CPSC scrutiny: Nursing pillows

From faulty inclined sleepers to unsafe cribs, the infant product category has been on the Consumer Product Safety Commission’s (CPSC) priority list for as long as we can remember. Now, the latest products under scrutiny are infant nursing pillows. …

October 29, 2020 by Chris Harvey, VP, crisis solution
Blog
September 23, 2020
Amanda Combs
recall consultant
What the FDA’s Nitrosamine impurity guidance means for drug manufacturers

It’s been over two years since carcinogenic nitrosamines were discovered in some widely used drugs. The discovery occurred in 2018 when the contaminant was found in active pharmaceutical ingredients in Valsartan, a blood pressure medication. Since th…

September 23, 2020 by Amanda Combs, recall consultant
Blog
September 17, 2020
Chris Harvey
VP, crisis solution
Reputational risk at an all-time high as recalls continue into the third quarter

COVID-19 may have stalled huge sectors of the global economy, but regulatory oversight in the U.S. remains vigilant and may even be picking up its pace as we move through the third quarter. In fact, medical device recalls in the second quarter reach…

September 17, 2020 by Chris Harvey, VP, crisis solution
Blog
July 29, 2020
Chris Harvey
VP, crisis solution
Beware: Your inadequate product recall is likely to provoke a lawsuit

While most product recalls in all industries are preventable through careful planning and strict procedures, they still occur and happen now more than ever before. And even after following correct protocols and regulatory guidance, you may still find…

July 29, 2020 by Chris Harvey, VP, crisis solution
Blog
June 03, 2020
Jeremy Schutz
Appliance maker Mueller Austria sets precedent for consumer product recalls

Heads up consumer product companies: There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint news release with the Consumer Product Safety C…

June 03, 2020 by Jeremy Schutz
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