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September 28, 2023
Kenneth Christie
senior marine surveyor
Commercial hull and machinery claim assessments: anchoring the foundations of marine insurance

In the vast expanse of the maritime world — where unpredictable seas and unforeseen circumstances collide — marine insurance emerges as a vital safeguard for vessel owners and operators. At the heart of marine insurance lies the intricate…

September 28, 2023 by Kenneth Christie, senior marine surveyor
Blog
September 21, 2023
Captain Eduardo Alcaraz
senior marine surveyor
From sea to sea: Preparing your cargo for safe import or export

In the world of international trade, shipping cargo across seas is a common practice that involves careful planning and preparation to ensure the safe arrival of goods. Whether you're exporting products to distant markets or importing materials for y…

September 21, 2023 by Captain Eduardo Alcaraz, senior marine surveyor
Blog
September 20, 2023
David Gibson
partner, forensic accounting services
Service Target Performance Incentive Scheme (STPIS) claims: here today, gone tomorrow?

In recent years, we have seen an increase in claims across Australia made by electricity distributors for financial loss resulting from third-party damage to their infrastructure. The most significant part of these losses commonly relates to a regula…

September 20, 2023 by David Gibson, partner, forensic accounting services
Blog
September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
August 28, 2023
Bob Richards
OAM, national executive adjuster
Understanding proximate cause

In the insurance space, the concept of proximate cause plays a pivotal role in determining the outcome of insurance claims. Insurance policies are designed to provide coverage for specific perils and damages, but when multiple events occur simultaneo…

August 28, 2023 by Bob Richards, OAM, national executive adjuster
Blog
August 21, 2023
Andrew Thomson
executive loss adjuster
As flood risks increase, so do the concerns for insureds

As temperatures continue to rise around the world, weather patterns become more unusual and unpredictable. Studies indicate that climate change will lead to more frequent and intense weather events, such as severe storms resulting in flooding. Rising…

August 21, 2023 by Andrew Thomson, executive loss adjuster
Blog
August 14, 2023
​Vaneet Gupta
head of business systems and applications
Ways that technology impacts the 3 c’s: claims, colleagues and customer communication

In the modern digital era, technology is transforming industries across the board, and claims management is no exception. By harnessing the power of technology, organisations can streamline processes, standardise colleague experiences and ensure seam…

August 14, 2023 by ​Vaneet Gupta , head of business systems and applications
Blog
August 07, 2023
Tony Morgan
national executive adjuster - major and complex loss
The art of loss adjusting

Loss adjusting is not just a science; it is an art. There is no doubt that loss adjusting requires technical know-how – or access to systems that provide such knowledge. The requisite proficiency spans a number of disciplines depending on the area i…

August 07, 2023 by Tony Morgan, national executive adjuster - major and complex loss
Blog
June 14, 2023
Karen Samuel
Acting general manager, DHS
Managing employee absenteeism: the importance of prioritising employee well-being and the cost of ignoring it

Last year, Sedgwick acquired Direct Health Solutions (DHS), a leading specialist provider of employer-based telehealth solutions in Australia. In this blog, we are joined by Karen Samuel, acting general manager, DHS who weighs in on the importance of…

June 14, 2023 by Karen Samuel, Acting general manager, DHS
Blog
June 12, 2023
Domenic Quartullo
Partner, forensic accounting services
6 steps to a thorough business valuation

Business valuations determine the true worth of a business, and in the context of forensic accounting are considered critical. This process is required for a range of purposes involving parties that have conflicting interests and are being advised by…

June 12, 2023 by Domenic Quartullo, Partner, forensic accounting services
Blog
June 04, 2023
Duane Pretorius
environmental manager
Environmental waste beneficiation and resource recovery

For every Australian, 2.7 tonnes of waste is generated and sent to a landfill each year — from plastics and paper to glass and food (National Waste Policy, 2018). Step one to solving this major concern is to find methods to reduce the environme…

June 04, 2023 by Duane Pretorius , environmental manager
Blog
June 01, 2023
Yolanda Suarez
senior adjuster - liability
5 ways to minimise the risk of hindsight biases in personal injury investigations

When it comes to personal injury investigations, hindsight biases can lead to inaccurate assessments of causation and fault. Hindsight bias is considered a psychological phenomenon that occurs when people evaluate past events and overestimate their a…

June 01, 2023 by Yolanda Suarez, senior adjuster - liability
Blog
April 20, 2023
Duane Pretorius
Environmental manager
Adopting high standards of environmental performance and management

There has never been a more critical time for us to understand the nuances of environmental sustainability, a circular economy and waste management. Whether you’re a private company, in the public sector, represent a local community or an individual …

April 20, 2023 by Duane Pretorius , Environmental manager
Blog
March 30, 2023
Talei Morgan
head of liability - Australia
Supermarket slip and fall incidents: navigating personal injury claims

An increasing number of advertisements have surfaced across some states in Australia for personal injury claims as a result of slip and fall incidents in supermarkets. A recent ACT Court of Appeal decision may explain this development. A look b…

March 30, 2023 by Talei Morgan, head of liability - Australia
Blog
October 27, 2022
Kimberly George - global head, innovation and product development and Shane O'Dea - head of strategic partnerships and programs, workers compensation
PIEF recap: the power of influence

Most personal injury and workers compensation schemes around the globe are focusing on the injured worker being at the center of everything they do. When we take a step back and look at the power of influence, we can improve claims outcomes and eleva…

October 27, 2022 by Kimberly George - global head, innovation and product development and Shane O'Dea - head of strategic partnerships and programs, workers compensation
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