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August 18, 2022
Max Koonce
chief claims officer
Kick off to WCI 2022

The Workers’ Compensation Institute (WCI) will celebrate the 76th Annual Workers’ Compensation Educational Conference and the 33rd Safety & Health Conference in Orlando, Florida August 21-24. An array of stakeholders representing all facets of the in…

August 18, 2022 by Max Koonce, chief claims officer
Blog
August 11, 2022
David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
How to grow with the changing workforce

The labor force is constantly evolving, but the past several years have brought new and unexpected shifts in economic uncertainty, labor force dynamics and new modes of working. It isn’t growing, just a different mix. As the workforce continues to ch…

August 11, 2022 by David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
Blog
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
Blog
July 20, 2022
Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
Eastern Australia floods: regional catastrophe, global response

You probably recall that Australia experienced devastating bushfires in 2019-2020, as the catastrophe garnered global headlines. Regrettably, many fewer people beyond Australia are familiar with an even costlier and more recent disaster: the severe f…

July 20, 2022 by Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
Blog
July 18, 2022
Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Rethinking benefits as part of a broader recruitment and retention strategy

Fluctuation in the workforce has prompted employers to invest more resources, think creatively, and refocus on collaboration, communication and support for the needs of employee populations. Pay is still the key differentiator and primary focus for c…

July 18, 2022 by Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Blog
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirlooms or priceless photos. Processing the l…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
June 09, 2022
James Norman
International business development director
Strategic partnerships: Is the added value worth the risk?

With the complexity of today’s globalised business environment, it’s naïve to think that any one organisation can be everything to everyone. It’s quite impossible for even a large, multinational service provider to specialise in all areas or have cov…

June 09, 2022 by James Norman, International business development director
Blog
May 06, 2022
Beth Burry-Jackson
SVP, managed care operations
Making a difference: a celebration of nurses

An interview with Beth Burry, SVP, managed care operations In celebration of May being Nurses Month, we (virtually) sat down with Beth Burry to learn more about the important roles nurses play at Sedgwick. Tell us about your position. As senior …

May 06, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
April 15, 2022
Kim Krauss
managing director, global marketing and communications
Championing a better world for animals (and their humans)

The human-animal connection has always been strong; for many of us, our pets are considered four-legged family members. In fact, studies show that interacting with pets can improve your health and wellbeing — whether that’s by encouraging you t…

April 15, 2022 by Kim Krauss, managing director, global marketing and communications
Blog
April 07, 2022
Bob Peterson
president
Kick off to RIMS 2022

As we come together in person at RIMS for the first time since 2019, the world looks quite different than it did just a short time ago. We’ve watched our clients face new and unexpected challenges head on, with a great deal of flexibility and resilie…

April 07, 2022 by Bob Peterson, president
Blog
March 30, 2022
Andrew Price
director, staffing solutions
A look into the life of an independent adjuster

When an individual or organization faces a loss, finding the right local expert at a moment’s notice can be challenging. For daily claims and catastrophe (CAT) deployments, our colleagues work hand-in-hand with our network of independent field and de…

March 30, 2022 by Andrew Price, director, staffing solutions
Blog
October 29, 2021
Stephen Elliott, MBA, JD, CISSP, CSM
SVP, IT innovation and decision optimization
New technology in claims and productivity management: Making sense of the blur

You know the feeling of being in a car, hurtling down the highway and catching glimpses of the things of interest passing you by? Sometimes that same feeling can hit you from a business technology perspective, too – like you’re looking out the window…

October 29, 2021 by Stephen Elliott, MBA, JD, CISSP, CSM, SVP, IT innovation and decision optimization
Blog
April 22, 2021
Kim Krauss
managing director, global marketing and communications
Wellness Zenter: Healthy and thriving

Sedgwick is pleased to partner with Chef Paul Kahan and the Chicago Restaurant Workers Relief Fund as part of efforts to help our clients, colleagues and communities thrive in 2021. Chicago holds a special place in our hearts this year, as it would…

April 22, 2021 by Kim Krauss, managing director, global marketing and communications
Blog
April 01, 2021
Tracey Davanport, BSN, RN, CCM, CLCP, Vice President, Clinical Operations and Beth Burry, Senior Vice President, Case Management, Clinically Integrated Programs
Behind the scenes with our nurse case managers during the pandemic

Many people are familiar with the role nurse case managers play in the return to work process. They review an injured employee’s medical records, coordinate and expedite medical treatment and procedures, locate the best medical care and physicians to…

April 01, 2021 by Tracey Davanport, BSN, RN, CCM, CLCP, Vice President, Clinical Operations and Beth Burry, Senior Vice President, Case Management, Clinically Integrated Programs
Blog
March 08, 2021
Michelle Hay (she/her/hers)
Global chief people officer
This International Women’s Day, choose to challenge the status quo

March 8 is International Women’s Day, a global celebration of the social, economic, cultural and political achievements of women and a call to action for greater gender parity and inclusiveness. Equity for women in the workplace is particularly impor…

March 08, 2021 by Michelle Hay (she/her/hers) , Global chief people officer
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