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March 16, 2018
Kathy Tazic
Managing Director Client Services
Improving consumer experience

Just this past week Dave North, our President and CEO, reminded an audience at the Integrated Benefits Institute conference that our industry must strive for one button simplicity. Despite often being known for its complexity, our industry’s goal s…

March 16, 2018 by Kathy Tazic, Managing Director Client Services
Blog
May 27, 2016
How could current and future technology shape workers’ compensation?

New technology is reshaping the world in which we live. It takes the form of self-driving cars, virtual reality and 3-dimensional (3D) printers. Once thought to be cold and impersonal, technology is redefining our expectations and ho…

May 27, 2016
Blog
December 18, 2015
Scott Rogers
President, Client Services
Protecting your brand

Whether it is a product recall, cyber attack or customer accident, companies work hard to protect their brands. They want to make sure that everything communicated and shared with their marketplace – customers, employees, investors and media – can …

December 18, 2015 by Scott Rogers, President, Client Services
Blog
August 13, 2015
Jay Ayala, Managing Director
Diversity and inclusion in action

At Sedgwick, we see the value of diversity and inclusion every day in many of our common business practices. Putting these concepts into action enhances our customer service capabilities, expands our business strategies, attracts a wider pool of qu…

August 13, 2015 by Jay Ayala, Managing Director
Blog
April 28, 2015
Scott Rogers
President, Client Services
Social media and risk managers?

Social media and risk managers are still not words often heard together. As I prepared for my Risk and Insurance Management Society (RIMS) 2015 session entitled, “Watch this: Social media's impact on claims strategies,” I became increasingly a…

April 28, 2015 by Scott Rogers, President, Client Services
Blog
November 26, 2014
Daniel Gerke, Project Manager, Implementations, PMP
Change is difficult: 3 ways to increase positive perception

Change is part of everything we do and the way we go about implementing change can have a tremendous impact on how change is received and accepted by those directly and indirectly affected. At Sedgwick, one of our core values is to embrace change. …

November 26, 2014 by Daniel Gerke, Project Manager, Implementations, PMP
Blog
November 07, 2014
Cynthia D. Bullard, Senior Professional Liability Claims Specialist
Patient evaluation in the Emergency Department: Are we missing out?

Emergency Department (ED) staff members have all felt the anxiety of a potential missed diagnosis. For those who have actually witnessed a missed chance, it is not hard to understand how agonizing it would be to realize the missing piece of informa…

November 07, 2014 by Cynthia D. Bullard, Senior Professional Liability Claims Specialist
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