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January 10, 2022
Mark Buckingham
recall advisor
Are there sparks ahead for electrical OEMs?

As electrical OEMs congratulate themselves on a bumper year for sales, many remain cautious about what 2022 holds in store as new right to repair regulations start to bite. In some respects, 2021 has been a good year for electrical appliance manufa…

January 10, 2022 by Mark Buckingham, recall advisor
Blog
December 21, 2021
John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
The SME underinsurance crisis

There are approximately 4.3 million small or medium-sized enterprises (SMEs) in the UK and alarmingly, around 80% are underinsured. In addition, government research suggests that one in five businesses suffer a major disruption every year — wit…

December 21, 2021 by John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
Blog
December 20, 2021
Luke Evans
business development manager
Auto industry faces fallout from chip crisis

The struggle to source semiconductors is disrupting automotive supply chains, delaying production and deflating car sales. With the current chip shortage expected to last until 2023, automotive manufacturers face a long and challenging road ahead. …

December 20, 2021 by Luke Evans, business development manager
Blog
December 17, 2021
Matt Walker
recall advisor
New threat modeling playbook prepares medical devices for cybersecurity issues

Cybersecurity has become a critical issue for the medical device industry, where a cyber threat can lead to injury or even death. To address this growing problem, the U.S. Food and Drug Administration, the MITRE Corporation, and the Medical Device In…

December 17, 2021 by Matt Walker, recall advisor
Blog
December 16, 2021
James Norman
International business development director
Africa and insurance claims management: Building momentum

With a young population, strong human capital and large regional insurance hubs, the potential of the African insurance sector is well known. As the second fastest growing insurance market behind Latin America, it has a landscape all its own with est…

December 16, 2021 by James Norman, International business development director
Blog
December 06, 2021
Ronnie Adcock, senior vice president and Darin N. Miller, NAMS-CMS, national marine manager, senior surveyor
The holiday supply chain: 5 marine insights

Santa isn’t the only one experiencing fulfillment issues this time of year. Cargo ships floating off the coast, a lack of shipping containers, a shortage of truck drivers, and COVID-related restrictions are impacting individuals and organizations acr…

December 06, 2021 by Ronnie Adcock, senior vice president and Darin N. Miller, NAMS-CMS, national marine manager, senior surveyor
Blog
November 24, 2021
Ben Price
head of operations, MCL Global
Major and complex loss review 2021

Since early 2020, organisations in every sphere of business have felt the pressure of an unforeseen, unprecedented global pandemic — it has continuously tested our resourcefulness and ingenuity. Even as our ability to meet, talk and intera…

November 24, 2021 by Ben Price, head of operations, MCL Global
Blog
November 24, 2021
Mark Buckingham
recall advisor
Is all well with our daily vitamins?

European consumers have always had a strong interest in health and wellness. But when it comes to vitamins and minerals, are they getting the treatment they deserve? During COVID-19, European’s use of dietary supplements more than doubled — fr…

November 24, 2021 by Mark Buckingham, recall advisor
Blog
November 23, 2021
Skot Penfold
Head of building consultancy services
Beyond the building process

When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different m…

November 23, 2021 by Skot Penfold, Head of building consultancy services
Blog
November 18, 2021
Bo Petersson
PE, mechanical engineer, EFI Global
Much more than a lot of hot air: How ventilation assessments of HVAC systems can help reduce COVID-19 transmission

There is a great deal of uncertainty regarding the ways in which buildings can contribute or prevent the spread of COVID-19. Engineering professionals and other experts have indicated the transmission of COVID-19 can be reduced with changes to buildi…

November 18, 2021 by Bo Petersson, PE, mechanical engineer, EFI Global
Blog
November 11, 2021
Lisa Frederick
quality assurance manager, Australia
How Sedgwick Australia has improved and elevated claims handling practices during COVID-19

After an extended battle with COVID-19 and the ensuing lockdown, Australia is slowly beginning to lessen border restrictions and reopen its economy. A federal roadmap led the way — supported by an underlying framework created by the states and …

November 11, 2021 by Lisa Frederick, quality assurance manager, Australia
Blog
November 08, 2021
Leon Briggs
head of property & national executive adjuster, Australia
COVID-19 Australia update: Surprises in the detail of the Second Test Case Judgment

In most court decisions there can be surprises, and one could say that the decision of Jagot J in the Second COVID-19 Insurance Test Case had its own share of the unexpected. In reviewing the decision in the Second Test Cases, the aspects that relate…

November 08, 2021 by Leon Briggs, head of property & national executive adjuster, Australia
Blog
November 04, 2021
Brian McDonald
ACII APCIP, head of fraud engagement
The challenge for commercial landlords amid COVID-19

Property investors and commercial landlords want and need tenants who will respect and occupy their units while paying the agreed rent on time. That’s a fact. If one tenant leaves, they maintain their investment — generally safe in the knowledg…

November 04, 2021 by Brian McDonald, ACII APCIP, head of fraud engagement
Blog
October 21, 2021
Kimberley Daley
Head of professional services Australia
Australia update: Business interruption policy response to COVID-19

Since the outbreak of COVID-19 in early 2020, there has been intense interest in the extent to which business interruption policies would respond to claims for business losses arising from COVID-19. In September 2020, Sedgwick published an extensive…

October 21, 2021 by Kimberley Daley, Head of professional services Australia
Blog
October 21, 2021
Meg Rothenberg
Director of premium audit
Agility in action: Communication changes in audit services

Regardless of your role, industry or expertise — the stress of the past nearly two years has changed the way we communicate. As our personal and professional needs evolve, it can take time to adjust to new technologies and methods of communicat…

October 21, 2021 by Meg Rothenberg, Director of premium audit
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