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March 23, 2022
Jake Carter
Implementation and projects
3 technology trends that continue to transform claims handling

From manual forms and paper clips to the invention of the computer, the way claims are handled has certainly transformed. While it’s fair to say the evolution of technology in the insurance industry has not always been smooth, customer experience and…

March 23, 2022 by Jake Carter, Implementation and projects
Blog
March 14, 2022
Rodney Milford, partner, forensic advisory services and Tom O’Hara, manager, forensic advisory services
COVID-19 business interruption claims: the financial implications of the recent appeal judgment in Australia

On 21 February 2022, the Full Court of the Federal Court delivered the highly anticipated judgment in the appeal of the second Insurance Council of Australia (ICA) business interruption test case. In this update, we explore the impact of this decisio…

March 14, 2022 by Rodney Milford, partner, forensic advisory services and Tom O’Hara, manager, forensic advisory services
Blog
February 24, 2022
James Norman
International business development director
Claims programme management in Africa: What’s next?

A sure-fire measure of how a market emerges and matures goes beyond traditional metrics like insurance penetration and premium density. It also means the adoption of standards such as corporate governance and risk management. In Africa, risk manageme…

February 24, 2022 by James Norman, International business development director
Blog
January 13, 2022
James Norman
International business development director
Corporate governance and claims management in Africa

African insurers are constantly evolving best practices to ensure they further adopt international insurance principles, stay compliant with changing regulations and leverage opportunities to grow — whether that be through International Finance…

January 13, 2022 by James Norman, International business development director
Blog
August 02, 2021
David Stills
senior vice president, carrier and risk practice
A look ahead: 6 ways to ensure success of our risk management program

In part one of this blog, we focused on market reflection — discussing trends and lessons learned. Next, we’ll explore six ways to ensure success of our risk management programs moving forward. Make purposeful insurance buying decisions Ma…

August 02, 2021 by David Stills, senior vice president, carrier and risk practice
Blog
July 22, 2021
David Stills
senior vice president, carrier and risk practice
A look back: Adapting from and responding to evolving risks

Having now entered the second half of 2021, let’s reflect on what we learned — not only from the last six months, but previous years as well. As risk managers, reflection is a key component to ensuring the success of our risk management and cla…

July 22, 2021 by David Stills, senior vice president, carrier and risk practice
Blog
April 27, 2020
Becoming a trusted advisor to your leadership: Sedgwick virtual RIMS week

Achieving long-term success in risk management requires a vision, a plan and execution of established career goals. Central to such success is being viewed by your company’s leadership as not only knowledgeable, technically competent and reliable, bu…

April 27, 2020
Blog
April 03, 2020
Kimberly George
global head, innovation and product development
Hear from the experts: Tips for navigating the coronavirus

In just a few short months, the entire world has been flipped upside down, with the coronavirus (COVID-19) pandemic forcing businesses around the world to shut down indefinitely or to quickly evolve the way they operate. The fallout includes dev…

April 03, 2020 by Kimberly George, global head, innovation and product development
Blog
April 02, 2020
Professional Liability Team, Sedgwick
Are you prepared? Liability claims concerns during the coronavirus outbreak

We’re continuing the conversation about claims concerns during the coronavirus (COVID-19) outbreak with our professional liability and healthcare risk management team members. Read part one here: Are you prepared? Healthcare and liability concerns du…

April 02, 2020 by Professional Liability Team, Sedgwick
Blog
February 14, 2020
Kevin Burgher, B.Sc., CIP, C.Tech., EP, Vice President, EFI Global Canada and Ian Mendes, P.Eng., QPESA, Environmental Team Leader/Senior Project Engineer, EFI Global
Environmental Team Leader/Senior Project Engineer, EFI Global
Be careful what you do: Potential risks from illicit drug residue

As we continue to face an opioid crisis, insurance adjusters need to make health and safety a focus during the inspection of a claim. It is essential to be aware of the potential health risks you could be facing, as today there is a real possibility …

February 14, 2020 by Kevin Burgher, B.Sc., CIP, C.Tech., EP, Vice President, EFI Global Canada and Ian Mendes, P.Eng., QPESA, Environmental Team Leader/Senior Project Engineer, EFI Global, Environmental Team Leader/Senior Project Engineer, EFI Global
Blog
October 25, 2019
Chris Carlton
Director, Repair Solutions
Insurance Repair, Brexit, and the Elephant

Brexit has caused a lot of discussion around potential impacts, threats and mitigations. Like many organizations, we’ve been carefully monitoring the situation and talking to our building repair and restoration contractors about their views from the …

October 25, 2019 by Chris Carlton, Director, Repair Solutions
Blog
September 05, 2019
Ed Reis
President, Sedgwick Repair Solutions
Damage from Dorian highlights key steps in the restoration and clean-up process

As we watched Hurricane Dorian wreak havoc on the Bahamas earlier this week, causing devastating damage and tragic losses, the need for emergency resources was abundantly clear. After bringing strong winds and heavy rain to Florida, the storm continu…

September 05, 2019 by Ed Reis, President, Sedgwick Repair Solutions
Blog
August 16, 2019
Ian Gibbs
National Technical Manager, Sedgwick
Sedgwick helping to shape the future of UK flood resilience

In 2007, catastrophic flooding in the UK killed 13 people, saw 420,000 inhabitants left without drinking water and was estimated to have caused nearly £6 billion of damage. This disaster was the trigger for a number of insurance and government-led in…

August 16, 2019 by Ian Gibbs, National Technical Manager, Sedgwick
Blog
August 02, 2019
Nicolas Chabauty
Hub Manager & Expert, Major & Complex Loss, Sedgwick France
Drought in France: How is the risk increasing?

Drought in France is now a high priority for insurance companies. Over the past few weeks, temperatures have soared and new measures are being put in place to deal with the phenomenon. The persistent heat has caused drought and water shortages with …

August 02, 2019 by Nicolas Chabauty, Hub Manager & Expert, Major & Complex Loss, Sedgwick France
Blog
August 02, 2019
Nicolas Chabauty
Manager de Hub MCL - Expert Entreprises Dommage, Sedgwick France
Sécheresse en France: Pourquoi les risques augmentent-ils?

C’est dans un contexte de changement climatique global et impactant l’ensemble de la Société, que nous abordons le sujet de la sécheresse en France, d’un point de vue assurantiel. Ce sujet est désormais prioritaire pour les compagnies d’assurance. …

August 02, 2019 by Nicolas Chabauty, Manager de Hub MCL - Expert Entreprises Dommage, Sedgwick France
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