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September 21, 2023
Lauren Glover
specialist care manager, UK, Sedgwick
Showing vulnerable customers how caring counts in claims

For anyone dealing with a property damage loss, it can be inconvenient at best and traumatizing and life-altering at worst. But for those who are already vulnerable, the experience can be exponentially more difficult. In commemoration of World Alzhe…

September 21, 2023 by Lauren Glover, specialist care manager, UK, Sedgwick
Blog
September 15, 2023
David Stills
SVP, carrier and risk practice
Hard insurance market or just a new norm?

Insurance is an effective financial tool allowing entities to transfer risk to a third party, providing protection from profit and loss (P&L) volatility and enabling growth by allowing other risks to be absorbed, while insurable risks are hedged. Oft…

September 15, 2023 by David Stills, SVP, carrier and risk practice
Blog
September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
September 01, 2023
Neil Wright
director, professional liability claims
Navigating professional indemnity insurance

Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, …

September 01, 2023 by Neil Wright, director, professional liability claims
Blog
August 28, 2023
Terrence Phoon
quantity surveyor, New Zealand
Quantity surveyors: doing the right thing for the customer at an acceptable cost to the insurer

In the construction industry, a quantity surveyor plays a central role in every new build project. They work out the quantities and costs of materials as well as the time and labour on tenders. They also negotiate contracts and work schedules, advise…

August 28, 2023 by Terrence Phoon, quantity surveyor, New Zealand
Blog
August 25, 2023
Mike Beber
chartered building surveyor
Modern methods of building: the future for the construction industry?

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's podcast, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this typ…

August 25, 2023 by Mike Beber, chartered building surveyor
Blog
August 16, 2023
Jody Moses
managing director, public entity services
Programs with purpose: serving the public sector

In the world of risk management, serving the needs of public entities is often considered to be a distinct discipline. Yet, like their counterparts in the private sector, public entities employ people, own property, manage fleets of vehicles, maintai…

August 16, 2023 by Jody Moses, managing director, public entity services
Blog
June 20, 2023
Damian Glynn, director, head of financial risks, and Charlotte Duncalf, major and complex loss adjuster
Parametric insurance: is it the answer?

A new type of insurance policy is emerging in global markets: parametric insurance. As with any insurance coverage, it comes with both benefits and risks. To determine when it would be appropriate to take out a parametric cover, we must first underst…

June 20, 2023 by Damian Glynn, director, head of financial risks, and Charlotte Duncalf, major and complex loss adjuster
Blog
June 19, 2023
James Norman
international business development director
Intelligent resilience: 3 strategies for persevering through uncertain times

The insurance industry is, of course, not immune to the tumultuous economic climate in which businesses are operating today. Carriers are feeling the adverse impact of the ongoing shocks on their brands, workforce and financial performance. During pe…

June 19, 2023 by James Norman, international business development director
Blog
June 13, 2023
Mike Sankey
executive general adjuster
Cannabis: a growing exposure and an adjuster's perspective

Companies in the cannabis industry face a unique set of risks, from dispensary theft to greenhouse fires. On the property side, losses can range anywhere from a few thousand to upwards of a million dollars depending on the circumstances. For small st…

June 13, 2023 by Mike Sankey, executive general adjuster
Blog
May 09, 2023
Tamie Hoyner
SVP, talent acquisition
The next generation of insurance professionals

According to the Pew Research Center, each year, millions of Baby Boomers are retiring — leaving critical gaps in the U.S. labor force. While this talent gap continues to be a concern for companies across the country, employers that commit them…

May 09, 2023 by Tamie Hoyner, SVP, talent acquisition
Blog
April 25, 2023
Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia
Forensic accounting adds value, accuracy to claim resolutions

Sedgwick’s Imagine 23 thought leadership list highlights “what if” scenarios. That is precisely the space in which we, as forensic accountants for the insurance industry, operate. Our job is to determine what would have happened from a financial pers…

April 25, 2023 by Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia
Blog
April 21, 2023
Peter Wassell, technical director and Ian Gibbs, national technical manager, repair solutions, UK
This Earth Day, imagine greater sustainability in claims

A recent report by the United Nations’ Intergovernmental Panel on Climate Change painted a dire picture of the health of planet Earth and its fragile environment being pushed to the brink. As outlined in the scientific report, human behaviours since …

April 21, 2023 by Peter Wassell, technical director and Ian Gibbs, national technical manager, repair solutions, UK
Blog
April 17, 2023
Paul Owens ‪- major and complex loss operations director (Scotland); and David Gear - head of major and complex loss (Scotland and Northern Ireland)
Commercial property policy wordings are changing — here’s what you need to know

While the core type of cover provided under a standard commercial property policy has generally remained consistent over the years, most have been recently expanded to include wordings you might not ordinarily expect. Wider cover helping customers r…

April 17, 2023 by Paul Owens ‪- major and complex loss operations director (Scotland); and David Gear - head of major and complex loss (Scotland and Northern Ireland)
Blog
April 12, 2023
Bryon Bass
SVP disability and absence management
Baby steps toward greater certainty around parental leave

Preparing for parenthood is no easy feat — and pregnancy is a significant undertaking. Expectant parents know the importance of researching family history and prenatal vitamins, but there are many aspects of the journey that are not as clear. E…

April 12, 2023 by Bryon Bass, SVP disability and absence management
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