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August 03, 2023
Tracy Peterson
branch manager for Nelson and Blenheim
Collaboration amid catastrophe: responding to disaster in New Zealand

In late January 2023, Auckland experienced record rainfall and flooding. Two weeks later, Cyclone Gabrielle hit New Zealand and was cited as the worst storm to affect the country this century. The upper North Island, Gisborne and the Hawkes Bay areas…

August 03, 2023 by Tracy Peterson, branch manager for Nelson and Blenheim
Blog
July 25, 2023
Charles McMartin
director, contents solutions
Maintaining the human touch in contents adjusting

Industry demand is on the rise for a comprehensive contents adjusting solution that pays as much attention to the detail of the scope as it does on a larger-scale building claim. Professional contents adjusters are the essential link between an accur…

July 25, 2023 by Charles McMartin, director, contents solutions
Blog
June 06, 2023
Juan Carlos Araiza, Ph.D., PE.
vice president and managing principal, large and complex loss, EFI Global
8 steps to a successful forensic investigation

Forensic engineering involves investigating failures or performance problems in order to determine their cause. Experts in this field apply engineering concepts and scientific principles to analyze properties, systems or structures that are not funct…

June 06, 2023 by Juan Carlos Araiza, Ph.D., PE., vice president and managing principal, large and complex loss, EFI Global
Blog
January 12, 2023
Beau Bishop - senior vice president, catastrophe operations and Ed Reis - president, repair solutions
5 tips to prevent losses related to frozen pipes

When extreme winter weather conditions arise, the impact can be devastating — triggering power outages, freezing pipes and dangerous, icy roads. As property owners in the U.S. navigate a challenging winter season, the concern around pipes freez…

January 12, 2023 by Beau Bishop - senior vice president, catastrophe operations and Ed Reis - president, repair solutions
Blog
November 04, 2022
John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
Severe European winter could cause a rise in property claims

Germans bracing for the cold winter are scrambling for heat alternatives. Many older apartments in Berlin still have century-old heating methods despite other buildings having switched to central heating. Burning wood can generate creosote, a toxic, …

November 04, 2022 by John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
Blog
September 02, 2022
Laura Delpiano - VP of operations, temporary housing and Mark Della Giustina - VP specialty services, principal building consultant
Strategic cost advantages to accurately estimating property loss downtime

After experiencing a property loss — especially during hurricane season — homeowners have difficulties finding temporary housing that doesn’t impact their normal daily routines. The short-term crunch of finding housing in an area with wid…

September 02, 2022 by Laura Delpiano - VP of operations, temporary housing and Mark Della Giustina - VP specialty services, principal building consultant
Blog
July 05, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
When crowdfunding meets an insurance policy

While it’s not a new concept, crowdfunding — raising funds through groups of people online — continues to draw the interest of many. This practice allows individuals to give to a member of their community, a business or a cause they’re pa…

July 05, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
Blog
June 23, 2022
Tai Batchelor
head of liability, New Zealand
The T&C of service and repair claims in New Zealand

For loss adjusters handling service and repairs claims, how relevant are terms and conditions (T&C) when enquiring with an insured? In NZ, loss adjusters involved in service and repair liability claims typically come from a mechanical or motor vehi…

June 23, 2022 by Tai Batchelor, head of liability, New Zealand
Blog
April 18, 2022
Andrew Bone, ACILA, Dip CII
chartered loss adjuster, MCL, New Zealand
Catastrophe response: all in a day’s work

Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the…

April 18, 2022 by Andrew Bone, ACILA, Dip CII , chartered loss adjuster, MCL, New Zealand
Blog
November 24, 2021
Ben Price
head of operations, MCL Global
Major and complex loss review 2021

Since early 2020, organisations in every sphere of business have felt the pressure of an unforeseen, unprecedented global pandemic — it has continuously tested our resourcefulness and ingenuity. Even as our ability to meet, talk and intera…

November 24, 2021 by Ben Price, head of operations, MCL Global
Blog
March 13, 2020
Olivier Huet
Major & Complex Loss Adjuster, Finance Manager
Preparing for a flock of black swans

Lisez ceci en français Lessons learned from contingency planning against multiple risks Large-scale weather events such as windstorms, floods and droughts are becoming more frequent and less predictable, requiring more standardized but also agile r…

March 13, 2020 by Olivier Huet, Major & Complex Loss Adjuster, Finance Manager
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