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September 09, 2020
Wayne Mitchell
This new app can improve automotive recall effectiveness

In its effort to further enhance recall effectiveness, the National Highway Traffic Safety Administration (NHTSA) recently announced the launch of SaferCar, a free smartphone app that will notify drivers of recalls on their vehicles by simply inputti…

September 09, 2020 by Wayne Mitchell
Blog
April 30, 2019
Matt Walker
Buyer (and seller) beware of recalled items

Most consumers are aware that it’s illegal for retailers to sell products that have been recalled—the large fines resulting from these violations, often totaling millions of dollars, tend to receive a fair amount of media coverage. After all, i…

April 30, 2019 by Matt Walker
Blog
February 05, 2019
Jeremy Schutz
Improving response rates with direct notifications: How to get consumers to play ball

It’s no surprise that notifying consumers directly about product recalls is the most effective way to get dangerous products out of circulation. What is surprising is how much more effective direct notifications are, and why manufacturers and retaile…

February 05, 2019 by Jeremy Schutz
Blog
April 17, 2014
Mario Rodriguez, Director National Technical Compliance
It’s time to expand use of EDR tech

Technology in the auto industry is amazing. From electronic navigation systems that talk to you in a soothing voice to collision avoidance technology, a growing number of cars are equipped with many of the latest bells and whistles the industry has…

April 17, 2014 by Mario Rodriguez, Director National Technical Compliance
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