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November 08, 2022
Skot Penfold, head of building consultancy services, New Zealand
A look back at the Westport floods

More than one year ago, heavy rainfall caused widespread flooding in Westport, New Zealand. Swollen rivers burst their banks, and floodwaters cascaded right across the Buller District — damaging properties, roads and surrounding farmland. More …

November 08, 2022 by Skot Penfold, head of building consultancy services, New Zealand
Blog
October 26, 2022
Lisa Dalbeth, loss adjuster
Reflecting on the Tonga Earthquake

On 15 January 2022, the Hunga Tonga-Hunga Ha’apai submarine volcano erupted in the South Pacific. It produced one of the largest atmospheric explosions in recorded history, sending a plume of ash into the upper atmosphere. The eruption triggered a ts…

October 26, 2022 by Lisa Dalbeth, loss adjuster
Blog
September 13, 2022
Ross Thurlow
enginering manager, EFI Global, New Zealand
Farm buildings: an accident waiting to happen?

Forensic investigators are often presented with puzzling cases where the obvious evidence doesn’t naturally point to the cause, and further in-depth analysis is required to determine exactly what went wrong. While carrying out an on-site investigatio…

September 13, 2022 by Ross Thurlow, enginering manager, EFI Global, New Zealand
Blog
August 09, 2022
Ross Thurlow
enginering manager, EFI Global, New Zealand
Golf drives a hard bargain

In response to an allegation, forensic investigators use a wide range of techniques to explain and prove the specific circumstances that led to an incident or a loss. Determining whether evidence is credible often requires an imaginative approach, bu…

August 09, 2022 by Ross Thurlow, enginering manager, EFI Global, New Zealand
Blog
June 23, 2022
Tai Batchelor
head of liability, New Zealand
The T&C of service and repair claims in New Zealand

For loss adjusters handling service and repairs claims, how relevant are terms and conditions (T&C) when enquiring with an insured? In NZ, loss adjusters involved in service and repair liability claims typically come from a mechanical or motor vehi…

June 23, 2022 by Tai Batchelor, head of liability, New Zealand
Blog
April 18, 2022
Andrew Bone, ACILA, Dip CII
chartered loss adjuster, MCL, New Zealand
Catastrophe response: all in a day’s work

Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the…

April 18, 2022 by Andrew Bone, ACILA, Dip CII , chartered loss adjuster, MCL, New Zealand
Blog
January 27, 2022
Aidan Fitzgerald
MCL marine & engineering adjuster
Onboard a floating city

While it may feel as though modern technology has ‘shrunk’ the world, the ocean is still a vast and isolated space. Ships can be thousands of kilometres from land in any direction, sometimes battling inhospitable conditions, so onboard facilities nee…

January 27, 2022 by Aidan Fitzgerald, MCL marine & engineering adjuster
Blog
November 23, 2021
Skot Penfold
Head of building consultancy services
Beyond the building process

When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different m…

November 23, 2021 by Skot Penfold, Head of building consultancy services
Blog
July 27, 2021
Michael Boyes
head of construction and engineering
Construction groundwork claims: Unfortunate or foreseeable?

Across New Zealand, the winter weather conditions threaten to saturate the ground — potentially causing landslips and soil collapse and often, causing disruption to construction works. Increased rainfall during the winter months is expected, bu…

July 27, 2021 by Michael Boyes, head of construction and engineering
Blog
November 06, 2020
Shelley Beasley
Marine Surveyor, Head of Marine NZ
COVID-19 repercussions for exporters, importers and insurers

Between delays and temperature exposures, event cancelations and general uncertainties around COVID-19, the marine industry has had its fair share of challenges during the pandemic. As restrictions continue to develop, many importers and exporters ar…

November 06, 2020 by Shelley Beasley, Marine Surveyor, Head of Marine NZ
Blog
February 20, 2019
Bruce McKenzie
National Manager, Commercial Services & Major Projects, Australia, Building consultancy division
Combustible cladding: What building owners and owner corporate managers need to know

Combustible cladding has been installed on numerous buildings where it has significantly increased the risk of fire spread, putting lives at great risk. The Lacrosse Building fire in Melbourne in 2014 and the Grenfell Tower fire in London in 2017 are…

February 20, 2019 by Bruce McKenzie, National Manager, Commercial Services & Major Projects, Australia, Building consultancy division
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