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June 27, 2022
Beth Burry-Jackson
SVP, managed care operations
Improving outcomes: PTSD in the workplace

Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…

June 27, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Blog
December 09, 2021
Dr. Teresa Bartlett
managing director, senior medical officer
The “new normal” in healthcare

At the height of the pandemic, healthcare resources approached capacity and the industry was under pressure to adapt quickly to changing conditions. As companies consider business strategies for 2022, many conversations center on some of the ways org…

December 09, 2021 by Dr. Teresa Bartlett, managing director, senior medical officer
Blog
August 19, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Mining for 2022 gems from 2020 digital learning sessions

Recorded video sessions have become a crucial asset to digital learning and many of us have amassed a library of them in the past year and a half. Despite technology stumbles and occasional dog barks, they captured quick summaries of thought leadersh…

August 19, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
July 15, 2021
Mark Debus, MSW, LCSW
manager, behavioral health services
Midway mark: Looking back and moving forward

Flipping the calendar to see July 2021 made the past eighteen months seem surreal. The lockdown during 2020 was difficult enough, but now more than halfway through 2021, many are finding it just as mentally challenging to re-enter the world — w…

July 15, 2021 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
July 08, 2021
Michelle Hay
Global chief people officer
The workplace of the future

The widespread work-at-home transition ushered in by the COVID era has shined the spotlight on big-picture questions about how and where we work. What is the role of the office in the future state of the “new normal”? In my view, there is no one-si…

July 08, 2021 by Michelle Hay, Global chief people officer
Blog
June 21, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
May 24, 2021
Dr. Reema Hammoud
AVP, clinical pharmacy
COVID-19 long-haul claims and our clinical approach

With the advent of vaccines, we now have more hope in combating the COVID-19 pandemic, but there is still clinical data to digest and trends to keep a close eye on. One of them being long-haul cases. Most people infected by COVID-19 experience little…

May 24, 2021 by Dr. Reema Hammoud, AVP, clinical pharmacy
Blog
May 07, 2021
Donny Phillips, business development manager and Jeffrey Burmeister, client services manager
Unemployment fraud hits home – Be aware of fake claims

Imagine getting a letter in the mail telling you about your unemployment benefits when you still have a job. Not only is it puzzling, it may leave you wondering what to do next. This type of fraudulent activity related to unemployment claims has been…

May 07, 2021 by Donny Phillips, business development manager and Jeffrey Burmeister, client services manager
Blog
April 30, 2021
Shawn Johnson, managing director, workforce absence and Adam Morell, JD, director, national compliance, ADA accommodations
Blurring the lines between accommodations

As employers reimagine their return to work programs and strategies, they often wonder about the difference between traditional return to work programs and accommodations afforded under the Americans with Disabilities Act (ADA). At RIMS LIVE 2021, we…

April 30, 2021 by Shawn Johnson, managing director, workforce absence and Adam Morell, JD, director, national compliance, ADA accommodations
Blog
April 09, 2021
Mark Debus, MSW, LCSW
manager, behavioral health services
7 simple ways to relieve stress

Feeling stressed? You are not alone. Whether you’re scrambling for a COVID-19 vaccine appointment, paying for that unexpected car repair, or assisting your fifth grader with division, life can be stressful. And while it’s a normal part of life, t…

April 09, 2021 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
March 19, 2021
Dan Ogale
AVP, workers’ compensation, Canada
Virtual race across Canada

The dark winter months can be challenging under the best of circumstances. Factor in the lockdowns as a result of the pandemic and it quickly became more difficult for many to maintain a positive outlook. As we reflect on the one year anniversary of …

March 19, 2021 by Dan Ogale, AVP, workers’ compensation, Canada
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