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December 23, 2020
UK announcement sends shockwaves across European supply chain

Recalls of consumer products reached a total of 73 by 21 December against only one professional product this month according to RAPEX, the EU’s rapid alert system for dangerous non-food products.Among the items were chemical products (4), childcare i…

December 23, 2020
Blog
December 17, 2020
Chris Harvey
VP, crisis solution
Here’s why recall and liability claim trends are on the rise

As we head into a new year, we’ve spotted a new trend impacting companies across all industries: product recalls are becoming more frequent, complex, and expensive. Based on our experience and analysis of the data, advanced technology, more effici…

December 17, 2020 by Chris Harvey, VP, crisis solution
Blog
December 14, 2020
Vaccines are being rolled out, but will refrigeration cause recalls?

The world’s population has been waiting for the introduction of a COVID-19 vaccine since early 2020 – and after phenomenal progress, some are now in the initial phases of rollout.One key issue to note is that pharmaceuticals have a relatively delicat…

December 14, 2020
Blog
November 23, 2020
Jeremy Schutz
Apple’s AirPods Pro recall program: An example for all manufacturers

Exactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty p…

November 23, 2020 by Jeremy Schutz
Blog
November 20, 2020
Surge in recalls of electricals and children’s toys to last beyond Christmas

With only a few weeks left until Christmas, online retailers and high street stores will be going through their inventory lists and checking them twice to make sure merchandising is in tip-top shape ahead of the December buying surge.This is also the…

November 20, 2020
Blog
October 29, 2020
Chris Harvey
VP, crisis solution
The latest infant product under CPSC scrutiny: Nursing pillows

From faulty inclined sleepers to unsafe cribs, the infant product category has been on the Consumer Product Safety Commission’s (CPSC) priority list for as long as we can remember. Now, the latest products under scrutiny are infant nursing pillows. …

October 29, 2020 by Chris Harvey, VP, crisis solution
Blog
September 23, 2020
Amanda Combs
recall consultant
What the FDA’s Nitrosamine impurity guidance means for drug manufacturers

It’s been over two years since carcinogenic nitrosamines were discovered in some widely used drugs. The discovery occurred in 2018 when the contaminant was found in active pharmaceutical ingredients in Valsartan, a blood pressure medication. Since th…

September 23, 2020 by Amanda Combs, recall consultant
Blog
September 17, 2020
Chris Harvey
VP, crisis solution
Reputational risk at an all-time high as recalls continue into the third quarter

COVID-19 may have stalled huge sectors of the global economy, but regulatory oversight in the U.S. remains vigilant and may even be picking up its pace as we move through the third quarter. In fact, medical device recalls in the second quarter reach…

September 17, 2020 by Chris Harvey, VP, crisis solution
Blog
July 29, 2020
Chris Harvey
VP, crisis solution
Beware: Your inadequate product recall is likely to provoke a lawsuit

While most product recalls in all industries are preventable through careful planning and strict procedures, they still occur and happen now more than ever before. And even after following correct protocols and regulatory guidance, you may still find…

July 29, 2020 by Chris Harvey, VP, crisis solution
Blog
June 03, 2020
Jeremy Schutz
Appliance maker Mueller Austria sets precedent for consumer product recalls

Heads up consumer product companies: There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint news release with the Consumer Product Safety C…

June 03, 2020 by Jeremy Schutz
Blog
May 11, 2020
Automotive and PPE recalls dominate European data tables

As we closed Week 19 of 2020, the European Commission published its data tables on recall alerts from across the continent. Unsurprisingly PPE equipment - namely face masks - were among the products deemed defective, but there were also 13 separate n…

May 11, 2020
Blog
May 05, 2020
Cosmetics recalled due to risk of microbiological infections

Online makeup tutorials are among the most watched videos on social media platforms. Women and men, irrespective of age, are intrigued with the prospect of finding new creative ways to nail that flawless red-carpet look - even during times of COVID l…

May 05, 2020
Blog
April 20, 2020
Chris Harvey
VP, crisis solution
Top 5 pitfalls of a consumer product recall

With increasing regulatory scrutiny on consumer product recalls, it’s more important than ever to manage events properly. Implications from a consumer product recall can affect a company up to a decade after the event, especially when regulatory comp…

April 20, 2020 by Chris Harvey, VP, crisis solution
Blog
April 10, 2020
Troublesome toys pose yet another lockdown headache for parents

With more than a fifth of the world’s population now enduring lockdown or severe social distancing due to the COVID-19 pandemic, many parents are struggling to juggle home-schooling children with their own disrupted work schedules. Aiming to gain a l…

April 10, 2020
Blog
April 02, 2020
Textiles industry braced for dressing down from EU suits

It never rains but it pours and the disruption afflicting the clothing industry is set to get even worse with news that the EU environmental commission is planning new large-scale regulations. The statement from the EU environmental commissioner Virg…

April 02, 2020
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