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September 28, 2023
Kenneth Christie
senior marine surveyor
Commercial hull and machinery claim assessments: anchoring the foundations of marine insurance

In the vast expanse of the maritime world — where unpredictable seas and unforeseen circumstances collide — marine insurance emerges as a vital safeguard for vessel owners and operators. At the heart of marine insurance lies the intricate…

September 28, 2023 by Kenneth Christie, senior marine surveyor
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Blog
September 25, 2023
Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Shifting the supply chain focus

Supply chain disruption stemming from the COVID-19 pandemic continues to have an effect on the movement and availability of goods worldwide. While there are signs of recovery — factories have reopened, transit rates are down — inventory l…

September 25, 2023 by Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Blog
September 21, 2023
Captain Eduardo Alcaraz
senior marine surveyor
From sea to sea: Preparing your cargo for safe import or export

In the world of international trade, shipping cargo across seas is a common practice that involves careful planning and preparation to ensure the safe arrival of goods. Whether you're exporting products to distant markets or importing materials for y…

September 21, 2023 by Captain Eduardo Alcaraz, senior marine surveyor
Blog
September 21, 2023
Lauren Glover
specialist care manager, UK, Sedgwick
Showing vulnerable customers how caring counts in claims

For anyone dealing with a property damage loss, it can be inconvenient at best and traumatizing and life-altering at worst. But for those who are already vulnerable, the experience can be exponentially more difficult. In commemoration of World Alzhe…

September 21, 2023 by Lauren Glover, specialist care manager, UK, Sedgwick
Blog
September 20, 2023
David Gibson
partner, forensic accounting services
Service Target Performance Incentive Scheme (STPIS) claims: here today, gone tomorrow?

In recent years, we have seen an increase in claims across Australia made by electricity distributors for financial loss resulting from third-party damage to their infrastructure. The most significant part of these losses commonly relates to a regula…

September 20, 2023 by David Gibson, partner, forensic accounting services
Blog
September 13, 2023
Graham Ginn, ABEng ACII CIP FCILA FUEDI-ELAE FIFAA BDMA Tech (Ins)
complex liability, technical director - International UK
RAAC: potential issues and liability implications

Given recent media interest regarding reinforced autoclaved aerated concrete (RAAC), Sedgwick’s liability claims services group consider what the potential issues are, and what the current liability implications might be. What is RAAC? Autoclaved…

September 13, 2023 by Graham Ginn, ABEng ACII CIP FCILA FUEDI-ELAE FIFAA BDMA Tech (Ins) , complex liability, technical director - International UK
Blog
September 12, 2023
Dave Murray
engineering manager - New Zealand, EFI Global
Designing resilience in buildings

According to the United Nations Environment Programme (UNEP), the construction industry accounts for 38% of total global energy-related CO2 emissions, and some estimates suggest that investing in a more resilient infrastructure could save humanity a …

September 12, 2023 by Dave Murray, engineering manager - New Zealand, EFI Global
Blog
September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
September 06, 2023
Buddy Poljan
professional engineer
Equipment contamination and quantification after a property loss

Across various industry sectors and businesses, commercial electrical and mechanical equipment can be exposed to contaminants from fire, water and other perils. After a loss event, particulates often settle on susceptible surfaces — which can l…

September 06, 2023 by Buddy Poljan, professional engineer
Blog
August 28, 2023
Bob Richards
OAM, national executive adjuster
Understanding proximate cause

In the insurance space, the concept of proximate cause plays a pivotal role in determining the outcome of insurance claims. Insurance policies are designed to provide coverage for specific perils and damages, but when multiple events occur simultaneo…

August 28, 2023 by Bob Richards, OAM, national executive adjuster
Blog
August 28, 2023
Terrence Phoon
quantity surveyor, New Zealand
Quantity surveyors: doing the right thing for the customer at an acceptable cost to the insurer

In the construction industry, a quantity surveyor plays a central role in every new build project. They work out the quantities and costs of materials as well as the time and labour on tenders. They also negotiate contracts and work schedules, advise…

August 28, 2023 by Terrence Phoon, quantity surveyor, New Zealand
Blog
August 25, 2023
Mike Beber
chartered building surveyor
Modern methods of building: the future for the construction industry?

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's podcast, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this typ…

August 25, 2023 by Mike Beber, chartered building surveyor
Blog
August 23, 2023
Paul Gilbert
forensic consultant, large complex loss - EFI Global
­­Reinstating equipment after a water exposure loss

When a piece of equipment is exposed to water and therefore experiences a contamination-related loss, a process to ensure that the impacted mechanical and electrical assemblies are properly cared for should ensue immediately. The goal is to reconditi…

August 23, 2023 by Paul Gilbert, forensic consultant, large complex loss - EFI Global
Blog
August 21, 2023
Andrew Thomson
executive loss adjuster
As flood risks increase, so do the concerns for insureds

As temperatures continue to rise around the world, weather patterns become more unusual and unpredictable. Studies indicate that climate change will lead to more frequent and intense weather events, such as severe storms resulting in flooding. Rising…

August 21, 2023 by Andrew Thomson, executive loss adjuster
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