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Posts related to ‘Technology + Consumer experience’

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September 23, 2021
Stewart Steel
Chief executive officer, Europe Middle East & Africa
BPO: A fresh vision

The global pandemic caused some organisations to take a closer look at their operating model. Many are pursuing a simplified, more agile and flexible business structure that empowers a fast, seamless response to changes in local or global market cond…

September 23, 2021 by Stewart Steel, Chief executive officer, Europe Middle East & Africa
Blog
September 02, 2021
Rich Wirth
Senior vice president specialty operations
Returning to on-site loss control at the workplace

Prior to COVID-19, risk and underwriting assessments, consultative and specialty services, and safety trainings were primarily completed on-site. But when many businesses shut down in April and May of 2020, physical loss control services saw a dramat…

September 02, 2021 by Rich Wirth, Senior vice president specialty operations
Blog
August 19, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Mining for 2022 gems from 2020 digital learning sessions

Recorded video sessions have become a crucial asset to digital learning and many of us have amassed a library of them in the past year and a half. Despite technology stumbles and occasional dog barks, they captured quick summaries of thought leadersh…

August 19, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
August 03, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Vehicle dents, dings and damage: The role of PDR

Your first encounter with paintless dent repair (PDR) may be after a trip to the supermarket or a night of bad weather. Whether your vehicle has a small dent from a shopping cart or severe damage from a hail storm, the results present as one or multi…

August 03, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
June 14, 2021
Mason Bartleson
VP, process design and operational excellence
Remote field adjusting is a tool with the human touch

Experts in the insurance and claims space by nature are always prepared for the unexpected. Whether we’re contending with a season of extreme weather, sudden accidents, or a global pandemic, we know the importance of responding quickly to property cl…

June 14, 2021 by Mason Bartleson, VP, process design and operational excellence
Blog
March 26, 2021
Joe Whitlock
Senior Industrial Hygienist Advisor, EFI Global
Using theatrical fogging technology in the battle against COVID-19

What is the common link between rock concerts, theft deterrent devices and SARS-CoV-2 indoor air treatment? Interestingly enough, it’s the technology. Here’s how it works Theatrical fogging technology works when liquid glycol is passed over a h…

March 26, 2021 by Joe Whitlock, Senior Industrial Hygienist Advisor, EFI Global
Blog
February 19, 2021
Chris Harvey, Amanda Combs and Jeremy Schutz
The future of AI regulation in the consumer products industry

Artificial intelligence (AI) and machine learning (ML) are becoming increasingly popular. In fact, AI in the manufacturing market is expected to reach $15.27 billion. The consumer product industry is one of many considering the use of these technolog…

February 19, 2021 by Chris Harvey, Amanda Combs and Jeremy Schutz
Blog
February 12, 2021
Kimberly George
Global head of product development and innovation
Evolving health benefits impact employers and employees

Not since 1939 have job losses impacted U.S. business more than in 2020. In turn, this has had a resounding effect on health insurance coverage in general and on employee benefit programs in a more specific sense. These changes are driven in large pa…

February 12, 2021 by Kimberly George, Global head of product development and innovation
Blog
January 15, 2021
Bob Peterson
President
Drive to thrive in 2021

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging trends and industry news. We’re excited to introduce “Drive to thrive in 2021” which highlights the topics and trends that employers, risk manag…

January 15, 2021 by Bob Peterson, President
Blog
December 11, 2020
Leah Cooper, Managing Director, Global Consumer Technology; Steve Elliott, Senior Vice President, IT Applications; Kathy Tazic, Managing Director, Client Services
Making predictions in the midst of uncertainty

It’s safe to say it’s been a year chock full of surprises — unanticipated events, unforeseen circumstances and some unimaginable outcomes. As we close in on 2021 (and, perhaps hopefully, begin to close the door on the challenges of 2020), it’s …

December 11, 2020 by Leah Cooper, Managing Director, Global Consumer Technology; Steve Elliott, Senior Vice President, IT Applications; Kathy Tazic, Managing Director, Client Services
Blog
November 27, 2020
Chris Carlton, Director, Repair Solutions, Sedgwick UK
COVID-19 and Brexit – Supply chain challenges ahead

As we head into winter, and the end of a second UK lockdown, the focus remains on containing the spread of the coronavirus. Add the uncertainties surrounding Brexit, which will undoubtedly impact on labour resources across the entire construction ind…

November 27, 2020 by Chris Carlton, Director, Repair Solutions, Sedgwick UK
Blog
November 06, 2020
Shelley Beasley
Marine Surveyor, Head of Marine NZ
COVID-19 repercussions for exporters, importers and insurers

Between delays and temperature exposures, event cancelations and general uncertainties around COVID-19, the marine industry has had its fair share of challenges during the pandemic. As restrictions continue to develop, many importers and exporters ar…

November 06, 2020 by Shelley Beasley, Marine Surveyor, Head of Marine NZ
Blog
October 02, 2020
Nicolas Chabauty, Hub Manager & Expert, Major & Complex Loss, Sedgwick France and Damien Cloutour, Expert, Major & Complex Loss, Sedgwick France
Optimizing the identification of drought claims

Lisez ceci en français At a time of climate change, our team in France is seeing a high volume of potential drought-related claims. The number of regions in which the authorities have issued decrees on natural disasters is increasing and droughts ar…

October 02, 2020 by Nicolas Chabauty, Hub Manager & Expert, Major & Complex Loss, Sedgwick France and Damien Cloutour, Expert, Major & Complex Loss, Sedgwick France
Blog
September 10, 2020
Andrew Robinson
Head of Product Liability and Recall
​Product recall, Brexit and COVID-19 – The triple threat to consumer safety

(Insurance POST) Product quality is essential to business survival, and yet these days it seems recalls are rarely out of the news. Mistakes happen and processes fail often resulting in disastrous consequences to the business and the brand. Given the…

September 10, 2020 by Andrew Robinson, Head of Product Liability and Recall
Blog
August 28, 2020
Don Lipsy
AVP, National Technical Compliance, Managed Care Practice
Workers’ compensation health disparities in a post-COVID-19 environment

The inarguable fact of COVID-19 is that the coronavirus itself has been an indiscriminate and equal-opportunity tragedy on a global scale. Women and men, young and old, across the world and right next door, COVID-19 has impacted the way in which we l…

August 28, 2020 by Don Lipsy, AVP, National Technical Compliance, Managed Care Practice
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