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November 15, 2022
Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Workplace safety: reducing injury risks for first-year employees

A core principle in risk services, one of the most effective ways to support employee safety and well-being and control workers’ compensation costs is to prevent on-the-job injuries from occurring in the first place. A population group that presents …

November 15, 2022 by Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Blog
November 03, 2022
Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Drug use in the workforce — and what employers can do about it

The statistics regarding drug use among the American workforce are alarming. An estimated one in 12 U.S. workers has a substance use disorder (SUD), and more than half of all adults diagnosed with an SUD are employed full-time. Many more members of t…

November 03, 2022 by Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Blog
October 19, 2022
James Norman
International business development director
Understanding conduct risk: a prerequisite for growth

As we navigate reoccurring global events and uncertain times, insurance continues to play a critical role in risk transfer — providing assurance and allowing organizations to continue business as usual. Covers like business interruption (BI), c…

October 19, 2022 by James Norman, International business development director
Blog
August 04, 2022
Adam Morell, JD
assistant vice president, product compliance
The 4 building blocks of a strong return to work program

When an employee is unable to work due to an illness or injury, employers are responsible for creating a safe, supportive environment for them to return to. But it doesn’t have to be an “all or nothing” approach. There are several ways to take care o…

August 04, 2022 by Adam Morell, JD, assistant vice president, product compliance
Blog
July 27, 2022
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
Revolutionizing readiness skills for loss adjusters and inspectors

Introducing virtual learning and improving the digital experience became a priority for many organizations throughout the last two years. At Vale, our mission to revolutionize readiness skills evolved quickly to meet the unique needs of carriers, adj…

July 27, 2022 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirlooms or priceless photos. Processing the l…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
April 14, 2022
Lisa Orr
senior human factors consultant
Ergonomics at work: creating a safer environment at home and in the office

The rapid shift to work-from-home arrangements during the COVID-19 pandemic meant that many remote work setups were quickly put together without long-term considerations in mind. Given that two years have passed since the start of the pandemic, now i…

April 14, 2022 by Lisa Orr, senior human factors consultant
Blog
March 30, 2022
Andrew Price
director, staffing solutions
A look into the life of an independent adjuster

When an individual or organization faces a loss, finding the right local expert at a moment’s notice can be challenging. For daily claims and catastrophe (CAT) deployments, our colleagues work hand-in-hand with our network of independent field and de…

March 30, 2022 by Andrew Price, director, staffing solutions
Blog
December 10, 2021
Scott Westman
senior vice president, casualty operations
The further we go, the closer we get: Moving ahead in workers’ compensation

The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who …

December 10, 2021 by Scott Westman, senior vice president, casualty operations
Blog
June 21, 2021
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
May 04, 2021
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
One year into virtual training: Here’s what we’ve learned

A little over a year ago, Vale Training closed its doors to comply with public health guidelines amid the pandemic. As a result, we were tasked with quickly reinventing the business as a virtual learning provider. Initially, many people were concerne…

May 04, 2021 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
January 31, 2020
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
ADAS and the future of transportation claims

Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…

January 31, 2020 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
September 17, 2013
Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
TeamSTEPPS: Taking patient safety to the next level

TeamSTEPPS, or Team Strategies and Tools to Enhance Performance and Patient Safety, is an evidence-based teamwork system to improve communication and teamwork skills among healthcare professionals. Its primary goal is to create a program for healt…

September 17, 2013 by Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
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