A core principle in risk services, one of the most effective ways to support employee safety and well-being and control workers’ compensation costs is to prevent on-the-job injuries from occurring in the first place. A population group that presents …
The statistics regarding drug use among the American workforce are alarming. An estimated one in 12 U.S. workers has a substance use disorder (SUD), and more than half of all adults diagnosed with an SUD are employed full-time. Many more members of t…
As we navigate reoccurring global events and uncertain times, insurance continues to play a critical role in risk transfer — providing assurance and allowing organizations to continue business as usual. Covers like business interruption (BI), c…
When an employee is unable to work due to an illness or injury, employers are responsible for creating a safe, supportive environment for them to return to. But it doesn’t have to be an “all or nothing” approach. There are several ways to take care o…
Introducing virtual learning and improving the digital experience became a priority for many organizations throughout the last two years. At Vale, our mission to revolutionize readiness skills evolved quickly to meet the unique needs of carriers, adj…
Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirlooms or priceless photos. Processing the l…
The rapid shift to work-from-home arrangements during the COVID-19 pandemic meant that many remote work setups were quickly put together without long-term considerations in mind. Given that two years have passed since the start of the pandemic, now i…
When an individual or organization faces a loss, finding the right local expert at a moment’s notice can be challenging. For daily claims and catastrophe (CAT) deployments, our colleagues work hand-in-hand with our network of independent field and de…
The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who …
Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …
A little over a year ago, Vale Training closed its doors to comply with public health guidelines amid the pandemic. As a result, we were tasked with quickly reinventing the business as a virtual learning provider. Initially, many people were concerne…
Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…
TeamSTEPPS, or Team Strategies and Tools to Enhance Performance and Patient Safety, is an evidence-based teamwork system to improve communication and teamwork skills among healthcare professionals. Its primary goal is to create a program for healt…