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June 21, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
May 04, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
One year into virtual training: Here’s what we’ve learned

A little over a year ago, Vale Training closed its doors to comply with public health guidelines amid the pandemic. As a result, we were tasked with quickly reinventing the business as a virtual learning provider. Initially, many people were concerne…

May 04, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
January 31, 2020
Douglas Dell
vice president & director Vale National Training Center, Inc.
ADAS and the future of transportation claims

Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…

January 31, 2020 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
September 17, 2013
Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
TeamSTEPPS: Taking patient safety to the next level

TeamSTEPPS, or Team Strategies and Tools to Enhance Performance and Patient Safety, is an evidence-based teamwork system to improve communication and teamwork skills among healthcare professionals. Its primary goal is to create a program for healt…

September 17, 2013 by Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
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