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October 21, 2021
Kimberley Daley
Head of professional services Australia
Australia update: Business interruption policy response to COVID-19

Since the outbreak of COVID-19 in early 2020, there has been intense interest in the extent to which business interruption policies would respond to claims for business losses arising from COVID-19. In September 2020, Sedgwick published an extensive…

October 21, 2021 by Kimberley Daley, Head of professional services Australia
Blog
October 21, 2021
Meg Rothenberg
Director of premium audit
Agility in action: Communication changes in audit services

Regardless of your role, industry or expertise — the stress of the past nearly two years has changed the way we communicate. As our personal and professional needs evolve, it can take time to adjust to new technologies and methods of communicat…

October 21, 2021 by Meg Rothenberg, Director of premium audit
Blog
October 14, 2021
Andrew Berg
AVP, Operations
Mental health-related absence: Trends and predictions

Employee mental health is becoming a greater focus among business leaders as it can significantly impact organizational productivity and performance. Production demands, financial worries and chronic pain — not to mention the uncertainty around…

October 14, 2021 by Andrew Berg, AVP, Operations
Blog
September 22, 2021
Chris Harvey
VP, crisis solution
Pet food faces increased scrutiny as regulators hold manufacturers accountable

Research [1] has shown that many people prefer the company of their pets to that of their children. So it should come as no surprise that recent pet food recalls have angered pet lovers and spurred regulators to swift action. And of course, plaintiff…

September 22, 2021 by Chris Harvey, VP, crisis solution
Blog
September 13, 2021
Luke Evans
COVID-19 is still impacting recall trends across Europe

While there’s light at the end of the COVID-19 tunnel and consumers anticipate a return to normal, ‘business-as-usual’ is still a long way off, as reported in our 2021 Recall Index report. Essential reading for manufacturers and retailers seeking i…

September 13, 2021 by Luke Evans
Blog
September 10, 2021
Chris Harvey, VP crisis solution
Stricter regulatory enforcement ahead for all industries in 2021 and 2022

As regulators, businesses and organizations emerge from the global pandemic, each is struggling to find its path to a new “new normal.” Most are finding it’s a rocky path. Significant questions and uncertainty persist, and reputational risks to compa…

September 10, 2021 by Chris Harvey, VP crisis solution
Blog
September 09, 2021
Max Koonce
Chief claims officer
Vaccine implications in workers’ compensation

As the battle against COVID-19 rages on, vaccinations have become a front-line conversation. The workers’ compensation implications must be addressed, as there aren’t yet any specific laws or court decisions that can guide COVID-19 vaccine-related si…

September 09, 2021 by Max Koonce, Chief claims officer
Blog
September 02, 2021
Rich Wirth
Senior vice president specialty operations
Returning to on-site loss control at the workplace

Prior to COVID-19, risk and underwriting assessments, consultative and specialty services, and safety trainings were primarily completed on-site. But when many businesses shut down in April and May of 2020, physical loss control services saw a dramat…

September 02, 2021 by Rich Wirth, Senior vice president specialty operations
Blog
August 23, 2021
Dr. Reema Hammoud
AVP, clinical pharmacy
Clinicians: Look carefully at opioid tapering data and guidelines

While the COVID-19 pandemic forced its way into every aspect of our lives for the past 18 months, it is not the only major ongoing health crisis. The opioid epidemic is still a real threat to our population despite being somewhat overshadowed in the …

August 23, 2021 by Dr. Reema Hammoud, AVP, clinical pharmacy
Blog
July 29, 2021
Beth Burry-Jackson, MA, CRC, ARM, SVP, case management, clinically integrated programs and Kimberly Culver, MSN, RN, RDMS, RT(R), director of clinical pharmacy
Long-haul cases demand attention – and now ADA coverage

The mention of long-haul COVID-19 cases and their impact on the workplace has surged to the top of many discussions — even at the highest levels of government; as of this week, long COVID is now a recognized, protected condition under the Ameri…

July 29, 2021 by Beth Burry-Jackson, MA, CRC, ARM, SVP, case management, clinically integrated programs and Kimberly Culver, MSN, RN, RDMS, RT(R), director of clinical pharmacy
Blog
July 15, 2021
Mark Debus
MSW, LCSW, behavioral health team lead
Midway mark: Looking back and moving forward

Flipping the calendar to see July 2021 made the past eighteen months seem surreal. The lockdown during 2020 was difficult enough, but now more than halfway through 2021, many are finding it just as mentally challenging to re-enter the world — w…

July 15, 2021 by Mark Debus, MSW, LCSW, behavioral health team lead
Blog
July 09, 2021
Mark Buckingham
Recall advisor
Can new techniques help fight olive oil fraudsters?

Premium pricing and high consumer demand for extra virgin olive oil (EVOO) has long made it a target for criminals seeking to profit by passing off inferior or fake products. In fact it is now one of the world’s most adulterated food products with fr…

July 09, 2021 by Mark Buckingham, Recall advisor
Blog
July 08, 2021
Michelle Hay
Global chief people officer
The workplace of the future

The widespread work-at-home transition ushered in by the COVID era has shined the spotlight on big-picture questions about how and where we work. What is the role of the office in the future state of the “new normal”? In my view, there is no one-si…

July 08, 2021 by Michelle Hay, Global chief people officer
Blog
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
Blog
June 11, 2021
Mark Buckingham
New European report identifies rising product recall trends across five major sectors

2020 was undoubtedly one of the most turbulent times for Europe’s manufacturers and retailers. As they fought to innovate, while maintaining standards, performance and compliance, they faced continuous COVID disruption in supply chains, production an…

June 11, 2021 by Mark Buckingham
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