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October 27, 2023
Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Imagine the possibilities at SEMA 2023: maintaining a carrier mindset and fueling a customer-focused approach

Across the auto industry, trends range from lengthy cycle times and high indemnity costs to inefficient repair processes. This can often mean having to make a dozen calls to solve each challenge. But what if carriers and third party administrators (T…

October 27, 2023 by Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Blog
October 19, 2023
Ben Price
head of operations, major and complex loss
Major and complex loss review 2023

In the first eight months of 2023, the U.S. was hit by 23 separate billion-dollar disasters — the largest number ever recorded. In July, the earth experienced its hottest month in 174 years. We witnessed devastating floods in Libya, earthquakes…

October 19, 2023 by Ben Price, head of operations, major and complex loss
Blog
October 17, 2023
Meredith Campbell, executive general adjuster, public entity & educational property, large program management, Sedgwick and Tracey Dodd, senior managing principal, large complex loss, EFI Global
What you don’t control may control you — expert perspectives on property damage claims resolution

Earlier this year, professionals from all pockets of the claims industry gathered at the Louisiana Claims Association’s 29th Annual Education Conference & Expo in Baton Rouge. Attendees heard from claims representatives, insurance adjusters, third pa…

October 17, 2023 by Meredith Campbell, executive general adjuster, public entity & educational property, large program management, Sedgwick and Tracey Dodd, senior managing principal, large complex loss, EFI Global
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Blog
August 21, 2023
Andrew Thomson
executive loss adjuster
As flood risks increase, so do the concerns for insureds

As temperatures continue to rise around the world, weather patterns become more unusual and unpredictable. Studies indicate that climate change will lead to more frequent and intense weather events, such as severe storms resulting in flooding. Rising…

August 21, 2023 by Andrew Thomson, executive loss adjuster
Blog
August 03, 2023
Tracy Peterson
branch manager for Nelson and Blenheim
Collaboration amid catastrophe: responding to disaster in New Zealand

In late January 2023, Auckland experienced record rainfall and flooding. Two weeks later, Cyclone Gabrielle hit New Zealand and was cited as the worst storm to affect the country this century. The upper North Island, Gisborne and the Hawkes Bay areas…

August 03, 2023 by Tracy Peterson, branch manager for Nelson and Blenheim
Blog
July 18, 2023
Jay Sitapara, regional manager, loss adjusting; Andrew McCallum, sales and client development; and Revel Boulon, senior service marine manager
Navigating the Atlantic hurricane season

For those living in hurricane prone areas, it's critical to begin developing a catastrophe plan. While we can't predict what's coming our way, we know that the Atlantic hurricane season — running from June 1 to November 30 — will bring ne…

July 18, 2023 by Jay Sitapara, regional manager, loss adjusting; Andrew McCallum, sales and client development; and Revel Boulon, senior service marine manager
Blog
June 26, 2023
Jacob Wilson
director of operations, repair solutions
Prepared for commercial repairs: supporting businesses this CAT season

Many in the Northern Hemisphere are celebrating the arrival of summer, but for the southeastern U.S. and Caribbean regions, this time of year ushers in the perils of Atlantic hurricane season. Sedgwick’s repair solutions team has many years of experi…

June 26, 2023 by Jacob Wilson, director of operations, repair solutions
Blog
May 30, 2023
Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
Standing ready for the state of emergency

The frequency of CAT events is increasing. At home and around the world, we’re seeing more extreme weather — resulting in a record number of claims. The new year began with significant flooding events on both sides of the Pacific, specifically…

May 30, 2023 by Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
Blog
May 10, 2023
Matthew Rodda, regional vice president, EFI Global and Kendall Biggs, senior fire investigator, EFI Global
National Wildfire Awareness Month

Fire management decision makers are on high alert during National Wildfire Awareness Month. Each year, wildfires affect thousands of people and ravage millions of acres. The rise in wildfires can be attributed to forestry activity (or lack thereof), …

May 10, 2023 by Matthew Rodda, regional vice president, EFI Global and Kendall Biggs, senior fire investigator, EFI Global
Blog
April 20, 2023
Duane Pretorius
Environmental manager
Adopting high standards of environmental performance and management

There has never been a more critical time for us to understand the nuances of environmental sustainability, a circular economy and waste management. Whether you’re a private company, in the public sector, represent a local community or an individual …

April 20, 2023 by Duane Pretorius , Environmental manager
Blog
March 10, 2023
Beau Bishop
senior vice president, catastrophe operations
Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle differen…

March 10, 2023 by Beau Bishop, senior vice president, catastrophe operations
Blog
March 06, 2023
Hamish Blair
client relationship manager
State of emergency declared in New Zealand

On Tuesday, 14 February, and for only the third time in history, the New Zealand government announced a national state of emergency. The flooding and destruction that followed in the wake of Cyclone Gabrielle left Northland, parts of Auckland and the…

March 06, 2023 by Hamish Blair, client relationship manager
Blog
September 05, 2019
Ed Reis
president, repair solutions
Damage from Dorian highlights key steps in the restoration and clean-up process

As we watched Hurricane Dorian wreak havoc on the Bahamas earlier this week, causing devastating damage and tragic losses, the need for emergency resources was abundantly clear. After bringing strong winds and heavy rain to Florida, the storm continu…

September 05, 2019 by Ed Reis, president, repair solutions
Blog
August 16, 2019
Ian Gibbs
national technical manager, repair solutions
Sedgwick helping to shape the future of UK flood resilience

In 2007, catastrophic flooding in the UK killed 13 people, saw 420,000 inhabitants left without drinking water and was estimated to have caused nearly £6 billion of damage. This disaster was the trigger for a number of insurance and government-led in…

August 16, 2019 by Ian Gibbs, national technical manager, repair solutions
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