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November 19, 2021
Guest authors: William Troutman, Kate Findlay and Hernan Gonzalez
Spotlight: Product safety compliance across North American borders

Foreword by Jeremy Schutz, director of business development at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisi…

November 19, 2021 by Guest authors: William Troutman, Kate Findlay and Hernan Gonzalez
Blog
November 12, 2021
Ryan Gooley
A crackdown on counterfeit goods is on the way

Counterfeit goods have become increasingly problematic for the consumer product industry as more brands transition from traditional brick-and-mortar to online retail. The rise of counterfeit goods poses both a physical and financial threat, as they’r…

November 12, 2021 by Ryan Gooley
Blog
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
Blog
September 17, 2020
Chris Harvey
VP, crisis solution
Reputational risk at an all-time high as recalls continue into the third quarter

COVID-19 may have stalled huge sectors of the global economy, but regulatory oversight in the U.S. remains vigilant and may even be picking up its pace as we move through the third quarter. In fact, medical device recalls in the second quarter reach…

September 17, 2020 by Chris Harvey, VP, crisis solution
Blog
June 18, 2020
Jeremy Schutz
The CPSC’s new ombudsman can be useful to manufacturers who pay attention

The Consumer Product Safety Commission (CPSC) is continuing full steam ahead despite the coronavirus pandemic, recently announcing Dr. Jonathan Midgett as its appointed Consumer Ombudsman. According to the CPSC, the Consumer Ombudsman is a new pos…

June 18, 2020 by Jeremy Schutz
Blog
April 20, 2020
Chris Harvey
VP, crisis solution
Top 5 pitfalls of a consumer product recall

With increasing regulatory scrutiny on consumer product recalls, it’s more important than ever to manage events properly. Implications from a consumer product recall can affect a company up to a decade after the event, especially when regulatory comp…

April 20, 2020 by Chris Harvey, VP, crisis solution
Blog
March 09, 2020
Solving recalls proves not to be child’s play for toy industry

Last month the great and good of the toy industry gathered in New York for the annual Toy of the Year awards where prizes are handed out for everything from ‘Most Collectable’ to ‘Action Figure of the Year’. Thanks to the phenomenal success of films …

March 09, 2020
Blog
October 30, 2019
Amanda Combs
recall consultant
Infant bedding in Consumer Reports' crosshairs, CPSC scrutiny to follow

For parents, especially first-time moms and dads, learning the do’s and don’ts of raising a child is like drinking from a firehose. But parents aren’t the only ones facing information overload when it comes to all the products on the market and th…

October 30, 2019 by Amanda Combs, recall consultant
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