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March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Blog
November 10, 2022
Rosemarie McMorris-Alexander, claims operations manager
Finding balance for employees and improving productivity

The pandemic encouraged many workers to reconsider their priorities and attitudes toward their professional and personal lives. As a result, employers were given a unique opportunity to gain insights about how to support their employees. Across indus…

November 10, 2022 by Rosemarie McMorris-Alexander, claims operations manager
Blog
November 04, 2022
Peter Farrelly
managing director - commercial claims services
An inside look: Is the next generation of loss adjusters hiding in plain sight?

The ‘war for talent’ has become one of the most talked-about topics for organisations in every sector. As loss adjusting firms seek to replace top talent who have left due to retirement, higher pay, or a change in career altogether — the questi…

November 04, 2022 by Peter Farrelly, managing director - commercial claims services
Blog
October 18, 2022
Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Building organizational culture: putting people first

The past few years have been marked by unprecedented upheaval in the workforce. The pandemic and rising cost of living have led many to reexamine their personal priorities and career goals. Meanwhile, baby boomers transitioning into retirement are le…

October 18, 2022 by Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Blog
August 11, 2022
David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
How to grow with the changing workforce

The labor force is constantly evolving, but the past several years have brought new and unexpected shifts in economic uncertainty, labor force dynamics and new modes of working. It isn’t growing, just a different mix. As the workforce continues to ch…

August 11, 2022 by David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
Blog
July 06, 2022
Bridget Caswell, director of product compliance
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Bridget Caswell, director of product compliance
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