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June 24, 2022
Chris Harvey
VP, crisis solution
More than 900 million units recalled in the US as enforcement activity picks up

More than 900 million units of vehicles, food, drugs, consumer products and medical devices were recalled during the first quarter of 2022. This is the highest number recalled in a single quarter over the past 10 years, as reported in our latest edit…

June 24, 2022 by Chris Harvey, VP, crisis solution
Blog
May 09, 2022
Julie Ross
International business development director
New CMR substance bans create consequences for the cosmetics industry

The European Commission now seems to routinely extend the list of carcinogenic, mutagenic, or reprotoxic (“CMR”) substances that are prohibited for use in cosmetics throughout the EU. Most of these banned substances are relatively unknown, but a grow…

May 09, 2022 by Julie Ross, International business development director
Blog
April 18, 2022
Ryan Gooley
With the FDA’s latest recall guidance, mock recalls are now a must

As COVID-19 begins to subside, the U.S. Food and Drug Administration (FDA), like other federal agencies is shifting its focus away from the pandemic and back toward more routine issues. As an example, the FDA recently published its final guidance out…

April 18, 2022 by Ryan Gooley
Blog
March 24, 2022
Chris Harvey
VP, crisis solution
FDA urges companies to be ‘recall ready’ as it releases finalized guidance

The U.S. Food and Drug Administration (FDA) recently finalized a guidance document outlining how companies and stakeholders should become “recall ready” to minimize buyers’ and users’ exposure to potential health risks.The Initiation of Voluntary Rec…

March 24, 2022 by Chris Harvey, VP, crisis solution
Blog
March 11, 2022
Julie Ross, International business development director and Luke Evans, business development manager
European recalls rose in 2021 despite COVID-19 disruptions

As we enter the third calendar year of the COVID-19 pandemic, regulators are adapting to the “new normal.” As reported in our latest edition of the recall index report, product recalls rose by over a quarter (25.5%) across key European industries in …

March 11, 2022 by Julie Ross, International business development director and Luke Evans, business development manager
Blog
March 04, 2022
Chris Harvey
VP, crisis solution
Recall index sees lingering COVID-19 challenges for all key industries in 2022

While regulators and business leaders enter the third calendar year of COVID-19, some new challenges are emerging atop the lingering supply chain and service issues brought on by the pandemic. The Biden administration continues to push for more consu…

March 04, 2022 by Chris Harvey, VP, crisis solution
Blog
January 03, 2022
Matt Walker
recall advisor
Discovery of benzene in hair care products raises new consumer concerns

Benzene, which has been discovered in several consumer products over the past year, has once again forced a voluntary recall. This time, it’s related to dry shampoo and dry conditioner spray products from various household brands. The recall is prec…

January 03, 2022 by Matt Walker, recall advisor
Blog
September 13, 2021
Luke Evans
COVID-19 is still impacting recall trends across Europe

While there’s light at the end of the COVID-19 tunnel and consumers anticipate a return to normal, ‘business-as-usual’ is still a long way off, as reported in our 2021 Recall Index report. Essential reading for manufacturers and retailers seeking i…

September 13, 2021 by Luke Evans
Blog
September 10, 2021
Chris Harvey, VP crisis solution
Stricter regulatory enforcement ahead for all industries in 2021 and 2022

As regulators, businesses and organizations emerge from the global pandemic, each is struggling to find its path to a new “new normal.” Most are finding it’s a rocky path. Significant questions and uncertainty persist, and reputational risks to compa…

September 10, 2021 by Chris Harvey, VP crisis solution
Blog
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
Blog
April 02, 2021
Mark Buckingham
Recall Advisor, Sedgwick UK
UK’s energy efficiency framework brings forth a right to repair

A new law which gives consumers the right to repair electrical appliances in the home is coming this summer, say UK ministers. The overall objective with this new piece of legislation is to ensure manufacturers make spare parts available for up to 1…

April 02, 2021 by Mark Buckingham, Recall Advisor, Sedgwick UK
Blog
August 07, 2020
Amanda Combs
recall consultant
Your “excellent” recall crisis plan may damage your reputation, new study reveals

In their quest for excellence, many companies try to amaze their customers with superior products and even better service. More than a few have extended that philosophy to their crisis planning, offering free products, cash, generous coupons and othe…

August 07, 2020 by Amanda Combs, recall consultant
Blog
May 05, 2020
Ryan Gooley
Blue Bell: A cautionary tale for all food companies

News about Blue Bell Creameries’ guilty plea and $19 million in federal fines linked to a deadly 2015 listeria outbreak that led to a series of ice cream recalls serves as a cautionary tale for all food companies operating in today’s punishing media …

May 05, 2020 by Ryan Gooley
Blog
April 09, 2020
Matt Walker
Expedited medical device review leading to more recalls

The faster a new medical device is approved, the sooner it’s likely to be recalled, according to a new research letter published in JAMA Internal Medicine. While the authors admit the data and findings have limitations, two conclusions they draw are …

April 09, 2020 by Matt Walker
Blog
March 25, 2020
How to prepare for the ‘right to repair’

This month the EU announced an ambitious new Circular Economy Action Plan (CEAP) to combat the scourge of e-waste. The plan, which has been created to help meet the EU’s aims of becoming carbon neutral by 2050, target the 50 million tonnes of e-waste…

March 25, 2020
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