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Posts related to ‘recall planning’

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January 03, 2022
Matt Walker
recall advisor
Discovery of benzene in hair care products raises new consumer concerns

Benzene, which has been discovered in several consumer products over the past year, has once again forced a voluntary recall. This time, it’s related to dry shampoo and dry conditioner spray products from various household brands. The recall is prec…

January 03, 2022 by Matt Walker, recall advisor
Blog
September 13, 2021
Luke Evans
COVID-19 is still impacting recall trends across Europe

While there’s light at the end of the COVID-19 tunnel and consumers anticipate a return to normal, ‘business-as-usual’ is still a long way off, as reported in our 2021 Recall Index report. Essential reading for manufacturers and retailers seeking i…

September 13, 2021 by Luke Evans
Blog
September 10, 2021
Chris Harvey, VP crisis solution
Stricter regulatory enforcement ahead for all industries in 2021 and 2022

As regulators, businesses and organizations emerge from the global pandemic, each is struggling to find its path to a new “new normal.” Most are finding it’s a rocky path. Significant questions and uncertainty persist, and reputational risks to compa…

September 10, 2021 by Chris Harvey, VP crisis solution
Blog
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
Blog
April 02, 2021
Mark Buckingham
Recall Advisor, Sedgwick UK
UK’s energy efficiency framework brings forth a right to repair

A new law which gives consumers the right to repair electrical appliances in the home is coming this summer, say UK ministers. The overall objective with this new piece of legislation is to ensure manufacturers make spare parts available for up to 1…

April 02, 2021 by Mark Buckingham, Recall Advisor, Sedgwick UK
Blog
August 07, 2020
Amanda Combs
recall consultant
Your “excellent” recall crisis plan may damage your reputation, new study reveals

In their quest for excellence, many companies try to amaze their customers with superior products and even better service. More than a few have extended that philosophy to their crisis planning, offering free products, cash, generous coupons and othe…

August 07, 2020 by Amanda Combs, recall consultant
Blog
May 05, 2020
Ryan Gooley
Blue Bell: A cautionary tale for all food companies

News about Blue Bell Creameries’ guilty plea and $19 million in federal fines linked to a deadly 2015 listeria outbreak that led to a series of ice cream recalls serves as a cautionary tale for all food companies operating in today’s punishing media …

May 05, 2020 by Ryan Gooley
Blog
April 09, 2020
Matt Walker
Expedited medical device review leading to more recalls

The faster a new medical device is approved, the sooner it’s likely to be recalled, according to a new research letter published in JAMA Internal Medicine. While the authors admit the data and findings have limitations, two conclusions they draw are …

April 09, 2020 by Matt Walker
Blog
March 25, 2020
How to prepare for the ‘right to repair’

This month the EU announced an ambitious new Circular Economy Action Plan (CEAP) to combat the scourge of e-waste. The plan, which has been created to help meet the EU’s aims of becoming carbon neutral by 2050, target the 50 million tonnes of e-waste…

March 25, 2020
Blog
March 19, 2020
Chris Harvey
VP, crisis solution
Recalls during the COVID-19 pandemic

First and foremost, we hope you and everyone close to you are well. We’re living through an unprecedented time and hopefully, you’re able to find some calm and maintain connections. Like each of you, we’ve been working through the COVID-19 crisis,…

March 19, 2020 by Chris Harvey, VP, crisis solution
Blog
March 09, 2020
Solving recalls proves not to be child’s play for toy industry

Last month the great and good of the toy industry gathered in New York for the annual Toy of the Year awards where prizes are handed out for everything from ‘Most Collectable’ to ‘Action Figure of the Year’. Thanks to the phenomenal success of films …

March 09, 2020
Blog
March 06, 2020
Shortest month draws long faces as recalls add to industry woes

Spring might be on the way, but a spate of negative headlines has many automotive manufacturers still feeling the winter blues. Plummeting stock markets are likely to hurt new car sales as people hold off on purchases, while the threat of a global ou…

March 06, 2020
Blog
February 25, 2020
When Bluetooth comes back to bite – why security is driving MedTech recalls

Given the huge array of devices that use Bluetooth – everything from speakers to smartwatches – it’s no surprise it’s a favourite target of hackers. Security researchers have found dozens of Bluetooth weaknesses in the last few years, including KNOB …

February 25, 2020
Blog
February 13, 2020
Coronavirus and Food Safety: The Latest Consumer Fear

Consumers around the world are fearful about the latest novel coronavirus (currently named “2019-nCoV”), which has so far infected tens of thousands of people and killed hundreds more. As with any major viral outbreak, concerns arise over the safety …

February 13, 2020
Blog
February 02, 2020
Seafood recalls spike amid food poison fears

Four countries have flagged food poisoning concerns in consignments of oysters this week. France, Denmark, Spain and the United Kingdom notified authorities and withdrew thousands of oysters from the market after they tested positive for norovirus…

February 02, 2020
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