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November 28, 2022
Meredith Campbell
executive general adjuster
Preparing your public entity for a catastrophe? Here’s where to start.

In part one of this blog series we discussed the importance of preparing for a disaster before it strikes — which takes thorough review, reevaluation and replanning. For some public entities (PEs), the topic sparked conversation but was uninten…

November 28, 2022 by Meredith Campbell, executive general adjuster
November 08, 2022
Skot Penfold, head of building consultancy services, New Zealand
A look back at the Westport floods

More than one year ago, heavy rainfall caused widespread flooding in Westport, New Zealand. Swollen rivers burst their banks, and floodwaters cascaded right across the Buller District — damaging properties, roads and surrounding farmland. More …

November 08, 2022 by Skot Penfold, head of building consultancy services, New Zealand
October 26, 2022
Lisa Dalbeth, loss adjuster
Reflecting on the Tonga Earthquake

On 15 January 2022, the Hunga Tonga-Hunga Ha’apai submarine volcano erupted in the South Pacific. It produced one of the largest atmospheric explosions in recorded history, sending a plume of ash into the upper atmosphere. The eruption triggered a ts…

October 26, 2022 by Lisa Dalbeth, loss adjuster
October 20, 2022
Meredith Campbell
executive general adjuster
Public entities through the lens of a major weather catastrophe

Public entities (PEs) are in a unique position as policyholders with a vast saturation in relatively tight geographic markets. Recognizing the larger sociopolitical and financial impact of loss to PEs, even finite events can yield devastating effects…

October 20, 2022 by Meredith Campbell, executive general adjuster
September 06, 2022
Carol ETCHEBARNE
managing director, France
CAT NAT, anticiper pour apporter une réponse plus rapide et plus efficace

Read the English version Ces dernières années, les saisons des CATNAT se sont montrées plus ardues que la moyenne et, selon les premières estimations, l'année 2022 devrait confirmer cette tendance. Les incendies de forêt, les ouragans, les glisseme…

September 06, 2022 by Carol ETCHEBARNE, managing director, France
September 02, 2022
Laura Delpiano - VP of operations, temporary housing and Mark Della Giustina - VP specialty services, principal building consultant
Strategic cost advantages to accurately estimating property loss downtime

After experiencing a property loss — especially during hurricane season — homeowners have difficulties finding temporary housing that doesn’t impact their normal daily routines. The short-term crunch of finding housing in an area with wid…

September 02, 2022 by Laura Delpiano - VP of operations, temporary housing and Mark Della Giustina - VP specialty services, principal building consultant
August 29, 2022
Revel Boulon
senior marine surveyor/adjuster and leader, yacht practice
Navigating the waters of yacht coverage

While the word “yacht” may evoke images of leisure cruising and carefree living for many people, vessel owners know there is much to consider when it comes to protecting their maritime investment. This is particularly true for those who sail to, or k…

August 29, 2022 by Revel Boulon, senior marine surveyor/adjuster and leader, yacht practice
July 26, 2022
Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Climate change and risk management — challenges today and solutions for tomorrow

Lisez ceci en français. While climate change regulation remains a highly debated issue among nations, an increased burden falls to corporations and individual organizations to step up initiatives as a means of reducing carbon footprint and changing …

July 26, 2022 by Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
July 26, 2022
Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Changement climatique: enjeux et solutions, pour aujourd’hui et pour demain

Read the English version. Alors que la réglementation sur le changement climatique demeure un sujet largement débattu au plan international, les entreprises et organisations se voient attribuer un poids croissant dans la prise d’initiatives pour ré…

July 26, 2022 by Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
July 20, 2022
Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
Eastern Australia floods: regional catastrophe, global response

You probably recall that Australia experienced devastating bushfires in 2019-2020, as the catastrophe garnered global headlines. Regrettably, many fewer people beyond Australia are familiar with an even costlier and more recent disaster: the severe f…

July 20, 2022 by Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
July 07, 2022
Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
Preparing for the next Caribbean hurricane

When most people think about preparing for an oncoming hurricane, they picture boarding up windows and replenishing the bottled water and non-perishable food in their home emergency kit. For those of us who work in the Caribbean insurance market, dis…

July 07, 2022 by Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirlooms or priceless photos. Processing the l…

June 16, 2022 by Guest author: Dr. Raymond Shelton
June 09, 2022
James Norman
International business development director
Strategic partnerships: Is the added value worth the risk?

With the complexity of today’s globalised business environment, it’s naïve to think that any one organisation can be everything to everyone. It’s quite impossible for even a large, multinational service provider to specialise in all areas or have cov…

June 09, 2022 by James Norman, International business development director
May 23, 2022
Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
CAT season 2022: preparing our team and communities

Recent years have produced above-average storm seasons and, at the earliest estimation, 2022 is expected to continue this trend. Wildfires, hurricanes, earthquakes, and tornadoes are difficult for everyone involved — especially those whose home…

May 23, 2022 by Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
April 18, 2022
Andrew Bone, ACILA, Dip CII
chartered loss adjuster, MCL, New Zealand
Catastrophe response: all in a day’s work

Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the…

April 18, 2022 by Andrew Bone, ACILA, Dip CII , chartered loss adjuster, MCL, New Zealand