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September 07, 2016
Chris Mandel, RF
SVP Strategic Solutions
Opioids: A stumbling block to good claim outcomes

On a weekly if not daily basis, there are media reports about the growing impacts of addiction to opioids. The Centers for Disease Control and Prevention (CDC) reports that 78 people a day are dying from the effects of opioid overdose.1 Families ar…

September 07, 2016 by Chris Mandel, RF, SVP Strategic Solutions
February 12, 2016
Dr. Teresa Bartlett
Senior Medical Officer
Zika virus: The threat and potential risk

Employers receiving news about the spread of the Zika virus may be considering the risk for their employees and potential claims filed by individuals who contract the disease. According to the Centers for Disease Control and Prevention (CDC), the Z…

February 12, 2016 by Dr. Teresa Bartlett, Senior Medical Officer
January 07, 2016
Joe Daly, Director Technical Performance
Preventing workplace assaults in healthcare

OSHA offers suggestions for preventing workplace assaults in healthcare settings. (image courtesy of OSHA.gov) Despite several unfortunate and tragic instances in the news recently, workplace violence rates as a whole have been declining. Accordin…

January 07, 2016 by Joe Daly, Director Technical Performance
July 17, 2015
James Harvey, SVP, Managed Care Products & Product Development
Opioid medications: Gateways to heroin use?

According to the Centers for Disease Control and Prevention (CDC), 46 people in the U.S. die from an overdose of prescription painkillers every day.[1] Deaths from prescription painkiller overdoses have increased more than 400% among women and 2…

July 17, 2015 by James Harvey, SVP, Managed Care Products & Product Development
February 11, 2015
Desiree Tolbert
AVP National Technical Compliance
Remember the measles? They’re back!

The current measles outbreak has received major news coverage in the United States because this highly contagious disease – declared eliminated in the U.S. in 2000 after decades of childhood vaccine efforts – has begun to spread again. In Januar…

February 11, 2015 by Desiree Tolbert, AVP National Technical Compliance
November 19, 2014
Desiree Tolbert
AVP National Technical Compliance
Ebola: What you need to know

The possible spread of the Ebola virus to persons in the United States has raised concerns regarding the handling of insurance claims that might result from this disease. As the leading North American provider of claims management services, S…

November 19, 2014 by Desiree Tolbert, AVP National Technical Compliance
October 09, 2014
Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
Managing Ebola outbreak risk: 6 steps to take now

I write this reflecting on the flurry of news around recent Ebola activity. There isn’t one of us in the healthcare risk management profession who wants our organization to be the subject of unfavorable news headlines, and it’s important to take le…

October 09, 2014 by Ann Gaffey, SVP Healthcare Risk Management and Patient Safety
July 16, 2014
Jamie Harer
Managed Care, Specialty Products Manager
10 ways to prevent prescription painkiller abuse

I think everyone reading this blog has been touched by alcohol or substance abuse in their lifetime, whether personally or through the experience of an acquaintance, a family member, a close friend, a classmate or a colleague. We know the dangers of …

July 16, 2014 by Jamie Harer, Managed Care, Specialty Products Manager
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