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November 15, 2018
Bill Zachry, Senior Fellow, Sedgwick Institute
Peer Dialogues: Establishing effective settlement authority strategies

That magic moment . . . no, we aren’t launching a new dating site.  What we’re talking about is that specific point in time when a claim could and should have been settled and for some reason, often one beyond the control of the examiner, it was…

November 15, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
November 07, 2018
Bill Zachry
Senior Fellow, Sedgwick Institute
Peer Dialogues: Developing an organizational settlement philosophy

When I started my career as a young claims adjuster at an insurance company, my managers showed me the secret handshake and explained the position’s responsibilities. They then told me that to settle claims, we would negotiate to an agreed level of i…

November 07, 2018 by Bill Zachry, Senior Fellow, Sedgwick Institute
August 17, 2018
Kevin Williams
Head of Subsidence
Subsidence watch 2018

With locations around the world tracking record-setting temperatures and hazardous drought conditions persisting in places such as the Pacific Northwest, Scandinavia and parts of Australia, where the drought has been considered to be among the worst …

August 17, 2018 by Kevin Williams, Head of Subsidence
June 14, 2018
Tracey Davanport
Vice President Clinical Operations
Early nurse engagement

Early nurse engagement makes a valuable impact in 3 key areas Recent analysis of Sedgwick’s claims data shows that employers using 24/7 clinical consultation for workplace injuries saw 34% lower incurred costs than those using an intake process with…

June 14, 2018 by Tracey Davanport, Vice President Clinical Operations
June 16, 2017
Seth Behrens, Forensic Engineer and Nic Cheek, Forensic Consultant
3D Laser Scanning in Forensic Science and Claims Industries

3D laser scanning: Essential technology in forensic science and claims When it comes to the claims industry, documentation is essential. In order to come to a conclusion regarding the cause of a fire, traffic accident or product failure, it is cruci…

June 16, 2017 by Seth Behrens, Forensic Engineer and Nic Cheek, Forensic Consultant
December 14, 2016
Robert Fox, CPA Managing Director, forensic accounting and business income services, Vericlaim, a Sedgwick company
Why you need a forensic accountant

The story is simple and familiar to any experienced property claims professional: a pipe breaks flooding the restaurant downstairs causing it to close for two weeks, or a worker unknowingly drills through a pipe while working on a customer’s equipm…

December 14, 2016 by Robert Fox, CPA Managing Director, forensic accounting and business income services, Vericlaim, a Sedgwick company
June 03, 2016
Michael Reynolds, Director of Total Performance, Unified Investigations & Sciences, Inc.
7 Steps to Forensic Investigation Success

The scientific method is a body of techniques for investigating phenomena, acquiring new knowledge, or correcting and integrating previous knowledge (1).  Its origin is thought to be over 1000 years old and it is still used today to …

June 03, 2016 by Michael Reynolds, Director of Total Performance, Unified Investigations & Sciences, Inc.
April 25, 2016
Mike McGee, ASE Senior Investigator, Investigative Locksmith, Unified Investigations & Sciences, Inc.
Taking a closer look when lightning strikes

According to the National Lightning Safety Institute, it is not uncommon for lightning to strike a vehicle, moving or parked. The effects of the strike vary from vehicle to vehicle depending on the circumstances related to the storm and vehicle typ…

April 25, 2016 by Mike McGee, ASE Senior Investigator, Investigative Locksmith, Unified Investigations & Sciences, Inc.
August 22, 2015
Chris Mandel, RF
SVP Strategic Solutions
Next level claim strategies

On Tuesday, August 25, 2015, from 9:50 – 11:00 am Sedgwick will present one important aspect of next level claim strategies in “New Thinking in Risk Management: Leveraging Program Integration and Cross-functional Collaboration for Better Results.” …

August 22, 2015 by Chris Mandel, RF, SVP Strategic Solutions
December 18, 2014
Michael Reynolds, National Corporate Audit Services Manager, Unified Investigations & Sciences
If lightning strikes…are you at risk for a CSST fire?

A hole is melted in the thin wall of CSST after a lightning-caused fire Since the 1990s, a product called corrugated stainless steel tubing (CSST) has been used in some home and light commercial construction. CSST is used to deliver fuel gases to ga…

December 18, 2014 by Michael Reynolds, National Corporate Audit Services Manager, Unified Investigations & Sciences
November 19, 2014
Desiree Tolbert
AVP National Technical Compliance
Ebola: What you need to know

The possible spread of the Ebola virus to persons in the United States has raised concerns regarding the handling of insurance claims that might result from this disease. As the leading North American provider of claims management services, S…

November 19, 2014 by Desiree Tolbert, AVP National Technical Compliance
January 16, 2014
Kathy Tazic
Managing Director Client Services
Advocate with purpose

My mom suffers from vascular dementia. It's a progressive, slow, debilitating disease. As a non-medical person new to the maze of healthcare and elderly care, there was a lot to learn. My mom's in a nursing home 10 minutes from my house and I am now …

January 16, 2014 by Kathy Tazic, Managing Director Client Services
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