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February 08, 2019
Simon Melhuish
Home Investigations Director
Uncovering the silver bullet

Home case study The evidence needed to prove insurance fraud is often well hidden, which makes uncovering that crucial ‘silver bullet’ very satisfying.  A substantial water damage claim was identified as suspicious by one of our adjusters durin…

February 08, 2019 by Simon Melhuish, Home Investigations Director
June 29, 2018
Lisa Hynd
Claims Fraud Director, U.K.
​Holiday hoaxes: Taking on travel fraud in the U.K.

Summer holiday season is here and, in the U.K., that has meant an increased vigilance for our fraud team. Over the last few years, fraudulent gastric illness claims against U.K. travel operators reached epidemic proportions. Travel trade association …

June 29, 2018 by Lisa Hynd, Claims Fraud Director, U.K.
November 21, 2016
R. A. (Andy) Wilson, VP Fraud & Compliance
Be aware: Settlement fraud scheme

An old CONfidence fraud has found its way to the insurance business. Customers, consumers and adjusters should all be aware and alert of a new variant of the traditional “advance fee” fraud and identity theft confidence scheme that is affecting hun…

November 21, 2016 by R. A. (Andy) Wilson, VP Fraud & Compliance
July 10, 2015
Linda Wisneski, VP, SIU Operations
Social media investigations – Through the looking glass?

Perhaps you’ve heard…what happens in Vegas, stays on Facebook! Does anyone remember what the internet was like before Facebook arrived in 2004? The creators of Facebook have stated that their goal was to create a richer, faster way for peop…

July 10, 2015 by Linda Wisneski, VP, SIU Operations
April 28, 2015
Scott Rogers
President, Client Services
Social media and risk managers?

Social media and risk managers are still not words often heard together. As I prepared for my Risk and Insurance Management Society (RIMS) 2015 session entitled, “Watch this: Social media's impact on claims strategies,” I became increasingly a…

April 28, 2015 by Scott Rogers, President, Client Services
December 03, 2014
R. A. (Andy) Wilson, VP Fraud & Compliance
’Tis the season for fraud!

The holiday season is a great time for family, friends and fun – but it is also a time for fraud. If we let down our guard, fraudsters can turn happy times to sad. According to the Association of Certified Fraud Examiners, fraud increases…

December 03, 2014 by R. A. (Andy) Wilson, VP Fraud & Compliance
May 30, 2013
Chris Mandel, RF
SVP Strategic Solutions
Top 5 reasons: Why should risk managers care about the economy?

As consumers, we all feel the effects – to varying degrees – of recessions and other forms of economic disruption. From a risk management point of view, this is economic risk for which some risk managers have direct responsibility. For the vast major…

May 30, 2013 by Chris Mandel, RF, SVP Strategic Solutions
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