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October 12, 2017
Kathleen Shostek
VP Healthcare Risk Management
Communication and Resolution Programs: Where are we now?

In recent years, some innovative healthcare leaders and organizations have developed and implemented formal communication and resolution programs (CRPs) that, when combined with advances in patient safety, exemplify fairness and build trust. The inte…

October 12, 2017 by Kathleen Shostek, VP Healthcare Risk Management
March 23, 2017
Pamela E. Freiling, Professional Liability Sr. Nurse Consultant
Unit-based champions promote risk management culture

Today, leading-edge organizations systematically share internal control knowledge across their organization, departments and functions to promote best practices and to minimize loss. Healthcare organizations, especially larger systems with multiple…

March 23, 2017 by Pamela E. Freiling, Professional Liability Sr. Nurse Consultant
January 07, 2016
Joe Daly, Director Technical Performance
Preventing workplace assaults in healthcare

OSHA offers suggestions for preventing workplace assaults in healthcare settings. (image courtesy of OSHA.gov) Despite several unfortunate and tragic instances in the news recently, workplace violence rates as a whole have been declining. Accordin…

January 07, 2016 by Joe Daly, Director Technical Performance
June 20, 2015
Ann Gaffey, SVP Healthcare Risk Management and Patient Safety and Cynthia Hartsfield, contributor and former Sedgwick Healthcare Risk Management Consultant
Safe staffing: Best practices for healthcare facilities

During hospital and healthcare facility risk assessments around the country, we often hear nurses’ feedback about staffing challenges and heavy workloads. Is this perception or is it a reality that nurse staffing levels are impacting safety? News …

June 20, 2015 by Ann Gaffey, SVP Healthcare Risk Management and Patient Safety and Cynthia Hartsfield, contributor and former Sedgwick Healthcare Risk Management Consultant
June 04, 2015
Deborah McElhannon, RN Consultant Lead – PL
To alarm or not to alarm….What is the answer?

Fall prevention has been one of the most challenging issues facing providers of healthcare for as long as, well, for as long as there have been providers of healthcare. Not only do falls have serious impacts on patients, but healthcare facilities …

June 04, 2015 by Deborah McElhannon, RN Consultant Lead – PL
March 12, 2015
Kathleen Shostek
VP Healthcare Risk Management
Successful healthcare consolidation requires consolidating culture

Consolidation of hospitals and health systems may have hit an all-time high as health reform and market forces continue to drive mergers and acquisitions. It is important for healthcare organizations to address the cultures that exist in different …

March 12, 2015 by Kathleen Shostek, VP Healthcare Risk Management
October 24, 2014
Jerry Frick, Director, Professional Liability Claims
Ebola claims: Will hospitals pay the price?

The recent appearance of Ebola in the United States has given rise to claims concerns at multiple levels for hospitals and other healthcare providers. The first U.S. case of Ebola came after a traveler from West Africa reportedly arrived without sy…

October 24, 2014 by Jerry Frick, Director, Professional Liability Claims
August 12, 2014
Kathleen Shostek
VP Healthcare Risk Management
Pediatric safety strategies in the emergency department

Providing safe care to children and avoiding liability is a top concern for most emergency department (ED) providers and facilities. ED use by children under age six is frequent, accounting for more than 30 million encounters and 24 percent of annu…

August 12, 2014 by Kathleen Shostek, VP Healthcare Risk Management
February 20, 2014
Kathleen Shostek
VP Healthcare Risk Management
ERM in healthcare: Implementing second curve strategies

Healthcare is undergoing dramatic change. The operating environment for hospitals is rapidly shifting from a volume-based delivery model to a value-based one. A road map for hospitals to transform from the fee-for-service first curve to the pay-for…

February 20, 2014 by Kathleen Shostek, VP Healthcare Risk Management
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