LØSNINGER

Forbruger + garanti

Vi opbygger relationer, der genererer indtægter, skaber brandloyalitet og holder dig i kontakt med dine kunder.
Kontakt os

Hvad vi gør

Sedgwick tilbyder skræddersyede kreditkort-, garanti- og loyalitetsløsninger, der skaber et langvarigt bånd mellem kunderne og deres kunder. Vi udvikler brandopbyggende produkter, der genererer ekstra indtægter, skaber stærke belønnings- og loyalitetsprogrammer, sikrer brandtilknytning og maksimerer relationernes livstidsværdi. Vi hjælper virksomheder med at nå deres mål gennem bedre forbindelser - kundeservice i frontlinjen, telefon- og webgrænseflader, udvidet garantiservice og meget mere.

Tænk på os som den lim, der skaber et langvarigt bånd mellem dig og dine kunder. Vi kan tage imod det første opkald fra dine kunder og blive indgangen til alle dine kundeservicerelaterede mål og behov.

Løsninger

En forpligtelse til tilpasning

Vi hjælper kunderne med at nå deres mål gennem kundevendte telefon- og webgrænseflader, kundeservice i frontlinjen, udvidet garantiservice, branchens bredeste udvalg af beskyttelsesprodukter og flere andre programmer og tjenester, der hjælper dig med at få bedre kontakt med dine kunder.

 

Vi kan tilbyde disse tjenester som private label eller under Sedgwick-navnet.

To mennesker, der giver hinanden hånden.

Partnerskab med kunder

Sedgwick er verdens største uafhængige administrator af skadeservice, produktivitetsstyringsløsninger og forbrugervendte affinitets- og loyalitetsprogrammer. Vi samarbejder med vores kunder om at skabe skræddersyede, ende-til-ende programadministrationsydelser for at hjælpe med at udvikle brandopbyggende produkter.

To kolleger, der taler sammen.

NYHEDER OG INDSIGT

February 25

Færre tilbagekaldte produkter i 2024 på trods af flere tilbagekaldelsesmeddelelser

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18. februar

Europæiske produkttilbagekaldelser nåede et hidtil uset højt niveau i 2024

Sedgwick brand protection releases year-in-review analysis of 2024 European recall data LONDON, 18 February 2025 – There were 14,484 European product recalls across five key industries in 2024, according to Sedgwick brand protection’s 2025 European State of the Nation Recall Index report. This represents the sixth consecutive year of recall growth and the highest annual total on […]
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13. februar

Amerikanske produkttilbagekaldelser når det næsthøjeste niveau i seks år i løbet af 2024

Sedgwick brand protection releases year-in-review analysis of 2024 recall data MEMPHIS, Tenn., Feb. 13, 2025 – The number of U.S. product recalls remained high during 2024 with more than 3,200 events recorded for the second consecutive year. According to Sedgwick brand protection’s 2025 U.S. State of the Nation Recall Index report, the 3,232 recalls across five key […]
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23. december

Prioritering af produktsikkerhed i ferien

The holiday season is a time of joy, family gatherings, and festive traditions, but it can also bring unique safety risks, especially for children. Each year around the holidays, the U.S. Consumer Product Safety Commission (CPSC) releases its annual Toy-Related Deaths and Injuries report and highlights essential tips to help keep children safe when playing with new toys […]
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20. november

Europæiske produkttilbagekaldelser når det højeste kvartalsvise antal i mere end 10 år

Sedgwick brand protection releases Q3 2024 European Recall Index report LONDON, 20 November 2024 – The third quarter of 2024 saw the highest quarterly total for European product recalls in more than 10 years, according to the latest Sedgwick brand protection European Recall Index report. With 3,570 European product recalls recorded across five key sectors, this marks […]
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16. oktober

FDA og FTC fortsætter med at slå ned på delta-8 THC-kopiprodukter

In July, the U.S. Food and Drug Administration (FDA) and Federal Trade Commission (FTC) issued warning letters to five manufacturers of products containing delta-8 tetrahydrocannabinol (THC)—a psychoactive substance in cannabis. The regulators alleged that the products’ packaging illegally resembled popular food brands. The concern is that the nearly identical labeling could result in consumers—especially children—unknowingly eating the […]
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04. oktober

Hvordan havnestrejken kan påvirke dagligdagen

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03. oktober

Gothamist - Mens strejken fortsætter i NY's havne, advarer eksperter om, at forbrugerne kan blive ramt 

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30. september

FSIS udgiver opdaterede retningslinjer for mærkning

In late August, the U.S. Department of Agriculture’s (USDA’s) Food Safety and Inspection Service (FSIS) published an updated guideline on how to use and substantiate animal-raising or environment-related claims on meat or poultry product labels. The recommendation is in response to feedback FSIS received from a variety of channels, including askFSIS questions, petitions, interactions with stakeholders, FSIS […]
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28. august

Europæiske produkttilbagekaldelser er på vej til at nå det højeste niveau i 10 år i 2024

Sedgwick brand protection releases Q2 2024 European Recall Index report LONDON, 28 August 2024 – European product recalls surpassed 3,500 across five key sectors for the second consecutive quarter in Q2 2024 with 3,505 events. According to Sedgwick brand protection’s latest European Recall Index report, this marks the fifth consecutive quarter with more than 3,000 recalls. […]
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27. august

Amerikanske produkttilbagekaldelser falder i fem vigtige brancher i 2. kvartal 2024

Sedgwick brand protection releases Q2 2024 U.S. Recall Index report MEMPHIS, Tenn., August 27, 2024 – U.S. product recalls fell in the second quarter of 2024 across five key industries according to Sedgwick brand protection’s latest U.S. Recall Index report. There were 788 recalls across the automotive, consumer product, food and drink, medical device, and pharmaceutical sectors, […]
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31. juli

CPSC opretter portal, hvor virksomheder kan indsende klager over produktsikkerhed

In another move to enhance its enforcement efforts, the U.S. Consumer Product Safety Commission (CPSC) has launched a Business Product Safety Complaint portal on its website. While the new tool has gone largely unnoticed by industry stakeholders and commentators, businesses should be aware of how the portal could impact them. Lawyers with Morrison & Foerster were among the […]
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18. juli

Sedgwick Consumer Product Safety Pulse Report afslører vigtig indsigt i forbrugernes tilbagekaldelsesadfærd

MEMPHIS, Tenn., July 18, 2024 – First-of-its-kind report offers manufacturers and retailers an analysis of consumer attitudes and behaviors to product safety. The release of its first ever consumer product safety pulse report by Sedgwick’s Brand Protection division is backed by a comprehensive survey of over 2,000 consumers across North America and Europe and offers insights […]
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12. juli

FDA offentliggør endelig regel om forbud mod brug af bromerede vegetabilske olier

As part of an increased focus on the safety of food additives, the U.S. Food and Drug Administration (FDA) has published its final rule revoking the authorization for the use of brominated vegetable oil (BVO) in food. The additive is currently only authorized for use in fruit-flavored beverages and sodas to prevent added citrus flavorings from floating […]
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10. juni

Storbritanniens konkurrence- og markedsmyndighed får et magtløft med ny lov om forbrugerbeskyttelse

On 23 May 2024, the UK Government passed its final Digital Markets, Competition and Consumers Bill (the Bill) which is intended to strengthen consumer protection enforcement and modernise regulations for digital markets. However, one component of the Bill is of particular interest to consumer product manufacturers and retailers. The Bill introduces a direct enforcement regime where the […]
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