We are committed to building strong partnerships with auto shops nationwide. Our knowledgeable team can build automation into the referral process to enhance the experience and our one-of-a-kind mobile app helps repair facilities provide real-time updates to customers. Joining the direct repair program means you can rest easy knowing you and your customers are taken care of.
After completing the registration form, a network manager reviews the auto shop to ensure they meet the criteria for the network. Our goal is to provide customers with access to high-quality auto shops they can trust. By accepting a limited number of repair facilities into the network, we can ensure proper coverage and volume potential for every auto shop.
Network repair facilities
Referral to our nationwide network of preferred repair facilities, benefits include:
Non-network repair facilities
Referral to a shop that is not in our network of repair facilities, benefits include:
Self-service access for insurance customers to locate our network shops online and schedule an inspection.
Ability to dispatch an independent field appraiser if a second opinion is needed. Completion of DOI state re-inspections as required.
Our one-of-a-kind mobile application helps customers track the repair process and receive real-time updates from our network repair facilities.
Our self-service photo application can be utilized by a network repair facility to take photographs and immediately upload them back to the carrier.