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Douglas Dell

vice president & director Vale National Training Center, Inc.
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June 21, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
May 04, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
One year into virtual training: Here’s what we’ve learned

A little over a year ago, Vale Training closed its doors to comply with public health guidelines amid the pandemic. As a result, we were tasked with quickly reinventing the business as a virtual learning provider. Initially, many people were concerne…

May 04, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Article
April 27, 2020
Douglas Dell
vice president & director Vale National Training Center, Inc.
Use self-isolation to develop professional skills

Sedgwick's Doug Dell contributed to this article

April 27, 2020 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
March 06, 2020
Douglas Dell
vice president & director Vale National Training Center, Inc.
Creating impactful training programs to improve employee and client experiences

Much has been said about constructing training programs that enhance business performance, but the impact of training on the colleague deserves just as much attention. At a time when employee churn is at an all-time high, particularly in the insuranc…

March 06, 2020 by Douglas Dell, vice president & director Vale National Training Center, Inc.
Blog
January 31, 2020
Douglas Dell
vice president & director Vale National Training Center, Inc.
ADAS and the future of transportation claims

Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…

January 31, 2020 by Douglas Dell, vice president & director Vale National Training Center, Inc.
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