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2025 Loss Adjusting Insights Report

Explore the trends transforming property claims.

From tariffs and labor shortages to climate change, AI and shifting legislation, today’s claims environment is more complex than ever.

Sedgwick’s 2025 Loss Adjusting Insights Report is your go-to resource for making sense of it all. It breaks down the nine most pressing trends impacting commercial and residential property claims.

Packed with real-world data, expert commentary from top leaders and forward-thinking strategies, the report will help you lead with clarity, adapt with confidence and navigate what’s now — and what’s next.

Download the report

2025 Loss Adjusting Insights Report

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What’s inside

  • Tariffs, labor shortages and construction trends – See how global trade policies, workforce gaps and material shortages are reshaping costs, claims cycles and risk assessment.
  • Climate change – Take a deep dive into billion-dollar weather events and their growing impact on insurance markets.
  • Sustainability – Discover how green materials are changing the way we build — and rebuild.
  • AI, machine learning and technology – Explore how generative and agentic AI are revolutionizing claims handling.
    Customer service – Learn how claims teams are using digital tools to elevate the policyholder experience.
  • Litigation and reform – Discover what new laws in Florida and Texas mean for claims, coverage and compliance.
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Why download the report?

Gain access to:

  • Expert analysis of industry data and market trends
  • Thought leadership from Sedgwick’s top experts
  • Insights into nine key trends reshaping commercial and residential property claims
  • A clearer view of the risks, opportunities and innovations driving change to support strategic planning and decision-making
  • Strategies to help you respond with confidence, improve outcomes and stay ahead of industry shifts
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About Sedgwick’s property claims solutions

With 10,000+ experts in 80 countries and over 3 million claims handled, Sedgwick delivers global, end-to-end property solutions for every type of loss.