Our third party administration (TPA) services bring the support of Sedgwick's in-house colleagues to our clients, helping them manage claims as an extension of their own resources.
We have more than 1,000 colleagues to assist with your claims management needs outside the United States. Our experts are based in 65 countries, offering global services wherever you need us; whether your business is domestic, regional or international.
Our claims services are supported by a global network of loss adjusters who have the specific local, regional and jurisdictional expertise needed to assist our clients, and we can make payments in any tradable currency.
We know cross-border, multi-territory claims management and our teams are multilingual. That gives us unique scale and a real understanding of how our clients operate on the ground.
Whether your business is large, small, complex or simple, we train our team on your values, on how you speak with your clients and how your clients expect to be treated.
We build bespoke claims management programmes that integrate technology, people and brands. Or we use highly effective adaptations of our existing TPA programmes. We walk alongside your business, offering a level of stewardship that makes a real difference, providing management information and reporting that identifies trends, challenges and opportunities. The result is tangible benefits delivered straight back to your business.
TPA design is a creative process. We work to understand how you receive, manage and negotiate your claims and then we create a bespoke, branded service for your organisation.
We offer more than a claims management service. It’s an intelligence provider, gathered from our technology, our people and our experience.
Our TPA is built around advanced market-facing claims tools that support every aspect of our services. Our tools; mySedgwick, via One and global intake, collect data that we then use to create reports, seek out patterns and provide trend analysis.