With nearly 27,000 colleagues located across 65 countries, we’re a global company offering local expertise. That means we understand what’s required locally and can provide global services wherever you need us, whether your business is domestic, regional or international.
We have more than 1,000 colleagues to assist with your claims management needs outside the U.S.
Our claims services are supported by a global network of loss adjusters with the specific local, regional and jurisdictional expertise you need, and we can make payments in any tradable currency.
Our multilingual teams understand cross-border, multi-territory claims management. That gives us unique scale and a real understanding of how our clients operate around the world.
Our goal is simple and straightforward: We take the time to understand your business and create a claims management service that works for you. We’ll elevate your business and your brand — not our own — and provide your customers the best possible service.
Whether your business is small or large, simple or complex, our team of experts will work hard to understand you and your customers — your values, your communication style and your standards of service.
We build bespoke claims management programmes that integrate technology, people and brands. We can also offer highly effective adaptations of our existing TPA programmes.
We offer exceptional stewardship, providing management information and reporting that identifies trends, challenges and opportunities. The result is tangible benefits that make a real difference, delivered straight back to your business.
For Sedgwick, designing the right TPA services for our clients is a creative process. That means taking the time to understand how you receive, manage and negotiate your claims, and then creating a bespoke, branded service for your organisation. It’s still your claims process — just backed up with Sedgwick’s experience and expertise.
Your critical data drives your business decisions. Sedgwick knows that any and all data we collect on your behalf is valuable and necessary to better understand what’s happening with your business. So, we’ll collate your data and then use it to create time-saving reports, seek out relevant patterns and provide thorough trend analysis.
Our viaOne suite of tools, including self-service options like mySedgwick, provide you with convenient, secure access to real-time claims information.
Our award-winning global intake solutions create a consistent claims experience, regardless of location or type of claim, with multilingual claims reporting capabilities for even the most complex claims.
International TPA Operations Director
Head of Client Services - International