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Press Release

Sedgwick Acquires Nationwide Appraisals

MEMPHIS, Tenn., Sept. 8, 2020 - Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, today announced its acquisition of Nationwide Appraisals, a premier auto damage appraiser and inspection provider for the insurance industry.

Nationwide Appraisals’ field inspection services leverage best-in-class technology and a coast-to-coast network of professionals to optimize the appraiser dispatch process, automate appraisal workflow and standardize reporting, allowing for seamless integration with key partners in the auto claim process. Their system directs claims to the appropriate pathways for resolution, including appraisals, photo estimations, repairs, car rentals/replacements and more.

“The addition of Nationwide Appraisals, along with their talented team and robust technology, brings tremendous value to Sedgwick; it enhances our larger suite of services and broadens our solutions in the personal claims space,” said Jim Ryan, president of casualty at Sedgwick. “Automotive claims have historically been completed by third-party vendors, but by joining forces with Nationwide Appraisals, Sedgwick will now be able to process them quickly and effectively for our clients.”

Adding Nationwide Appraisals to Sedgwick’s comprehensive auto suite further enhances the company’s fully in-house digital claims process. The combined end-to-end solution provides first- and third-party claims handling, intake, appraisal, repair, vehicle replacement, salvage, quality control, liability assessment and other aspects of motor vehicle accident aftermath—all within one seamless network. Sedgwick’s centralized and flexible auto claim process offers new and existing customers efficient and high-quality service.

“At Nationwide Appraisals, we’ve always believed in serving clients through flexible claim management technologies that simplify the appraisal process,” said Chris Bakes, founder and CEO of Nationwide Appraisals, who joins Sedgwick as a managing director. “Our integration with Sedgwick seems organic as we share the common goal of providing better solutions for customers and growing together. We are excited to combine our resources and expertise for the benefit of our clients.”

About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. We provide a broad range of resources tailored to our clients' specific needs in casualty, property, marine, benefits and other lines. At Sedgwick, caring counts®; through the dedication and exper­tise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Caisse de dépôt et placement du Québec (CDPQ), Onex and other management investors are minority shareholders. For more, see

About Nationwide Appraisals

Founded in 2010, Nationwide Appraisal is a premier auto damage appraiser with a goal of resolving issues in the insurance industry, including poor quality or general auto appraisals submitted during non-optimal cycle times. Since its inception, Nationwide Appraisals has grown from a small network of appraisers in certain metropolitan areas into a vast network of more than 1,000 employees and introduced new technologies that create a more flexible and digital appraisal process for customers. For more information, see

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