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Sedgwick introduces critical “Back to Business” support services for organizations resuming operations amid COVID-19

MEMPHIS, Tenn.April 23, 2020 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, today announced a customizable suite of services designed to assist businesses as they look to move forward and resume operations safely in the wake of the coronavirus (COVID-19) pandemic.

Every industry and organization has been presented with challenges of business continuity and maintaining safe work environments due to the impact of COVID-19.  As restrictions are changing, it is now time to begin planning and implementation efforts to help businesses navigate the transition. Sedgwick’s configurable menu of solutions has been designed to help these organizations get back to business – whatever that may look like. With a depth of resources, proven expertise in readiness and recovery, robust technology and best practices designed to meet public health guidelines, Sedgwick is well positioned to support companies.

“At Sedgwick, we are prepared to work with businesses of all sizes to ensure they are ready to safely resume operations and welcome back employees and customers, helping them make these transitions as smoothly as possible,” said Dave North, president and CEO of Sedgwick. “Each year, millions of people and organizations across the globe count on Sedgwick to take care of their needs when something unexpected happens. Our colleagues have been actively helping clients respond to the COVID-19 outbreak and will continue to do so as guidelines shift. Taking care of people and businesses is at the heart of everything we do, and in these unprecedented times, we can help organizations set a new precedent.”

Sedgwick’s solutions are designed to guide businesses through three key phases: reopen, return and recover. Services for each phase include:

  • Reopen: Before organizations can get back to business, workplaces must be evaluated to ensure they are safe, checking equipment and environments for readiness and adhering to any cleaning or compliance guidelines. Sedgwick can conduct pre-opening site inspection services, industrial hygiene and disinfection, following best practices from the Centers for Disease Control and Prevention on facility safety and cleaning. Sedgwick also oversees ergonomic evaluations for work sites and remote workers and is able to recommend workplace social distancing plans.
  • Return: As employees return to work, their health is of the utmost importance. Organizations must ensure workers are cleared to resume their duties and feel supported in doing so. Sedgwick can provide on-site or remote support for temperature screenings, create personalized fit for work programs, and prepare and reschedule employees for surgery as part of a wide range of clinical consultation services.
  • Recover: Organizations can rely on Sedgwick for support as they manage immediate business continuity concerns and evaluate and mitigate the lasting effects of COVID-19 on their workforces moving forward. Sedgwick can coordinate a strategy for progress by centralizing many of the operations organizations will now need to consider, including contact tracing for potentially affected employees, unemployment claims management and tax services, and compliance solutions for evolving absence management regulations. 

Sedgwick has been working around the clock with businesses to support their needs from the beginning of the COVID-19 pandemic, connecting with clients around the globe, actively educating leaders on best practices and working with them to implement workplace polices in response to the outbreak.  

Sedgwick will begin offering these services on Monday, April 27. To learn more about Sedgwick’s back to business capabilities and support options, please visit Sedgwick.com/backtobusiness or view the toolkit here

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