Vale Training expands automotive program with paintless dent repair certification partnership - Sedgwick
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Vale Training expands automotive program with paintless dent repair certification partnership

ARLINGTON, TEXAS., Oct. 13, 2020 - Vale Training, a company dedicated to educating the next generation of claims specialists and technical experts in property and casualty losses through online and in person courses, announced the expansion of their paintless dent repair (PDR) certification program. Through an exclusive agreement with PDR Testing and Certification LLC, auto body technicians and PDR specialists will now have expanded access to testing and certification of PDR skills across the United States.

Vale Training’s long-standing testing protocol introduced 3D scanning technology measuring dent removal in terms of microns (1/1000th of a millimeter), an accuracy never seen in the industry before. Proper PDR procedures do not damage vehicles and helps to retain pre-loss value at typically lower cost than a traditional autobody repair. Now with the expanded testing and certification program, obtaining a PDR certification to support vehicle damage related to hail, wind and catastrophe events has never been easier.

“At Vale, we have served the automotive market for more than 75 years and continue to grow our offerings regularly. The expansion of this certification will allow us to better prepare technicians to provide their customers with the highest level of service,” said Douglas Dell, Vale Training’s vice president and director. “Vale is eminently qualified to deliver valued training, certifications and best practices to the industry, and this announcement further solidifies that fact.”

Developed by request of PDR industry professionals, this certification is a timed evaluation of actual paintless dent repair on steel and aluminum panels using a state-of-the-art, digital-optic surface measurement device. The test to become certified provides a hands-on demonstration of skill measured by advanced technology. The Vale PDR certification is endorsed by the National Association of Paintless Dent Repair Technicians and has earned a lifetime achievement award from the international news magazine, Mobile Tech News™. Since its inception, Vale Training has certified technicians from all over the world including Canada, Europe, Japan, Korea, Mexico and more.

“With the expansion of this program, we are thrilled to not only help Vale Training set a higher standard of certification for PDR, but to also standardize that high level across the industry,” said Anita Dill, CEO of PDR Testing and Certification, LLC. “Our deep industry knowledge combined with Vale Training’s innovation in the PDR space will undoubtedly improve the paintless dent repair space as a whole.”

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About Vale Training:

Vale Training, a subsidiary of Sedgwick, specializes in training solutions that turn knowledge into productivity. Vale’s staff of experts is unparalleled in training excellence. With a legacy of more than 600 courses and webinars, Vale trains estimators and adjusters to succeed by providing 24/7 access to online modules, state‐of‐the‐art classrooms, technology and laboratories, and practical hands‐on applications to equip students to use what they learn faster than other training alternatives. Our specialized programs cover residential and commercial buildings, the automotive sector including gas and electric vehicles, tractor‐trailers and heavy equipment as well as certifications in advanced roofing, drone operation and paintless dent repair (PDR). For more, see

About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. We provide a broad range of resources tailored to our clients' specific needs in casualty, property, marine, benefits and other lines. At Sedgwick, caring counts®; through the dedication and exper­tise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Caisse de dépôt et placement du Québec (CDPQ), Onex and other management investors are minority shareholders. For more, see

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