MEMPHIS, Tenn., June 15, 2021 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, today announced that Eileen Fuentes Ramallo has joined the company’s managed care division as senior vice president of ancillary services.
In this role, she will work to ensure that the employees of Sedgwick’s workers’ compensation clients receive top-notch, high-value service for durable medical equipment (DME), transportation, translation, home health and diagnostics. She will also assist Sedgwick clients in controlling claim-related expenses for these ancillary services.
“With her deep background in ancillary healthcare services and medical networks, Eileen brings to Sedgwick an unmatched level of technical expertise and a strong track record of leadership,” said Andrea Buhl, president of managed care at Sedgwick. “With Eileen’s customer-focused approach to all aspects of her new role, we will continue to provide the best solutions and care for our clients and their employees.”
Fuentes Ramallo brings to her new role more than 30 years of professional experience in insurance, managed care and healthcare. She previously held positions directly managing and growing ancillary business and associated services, as well as product development leadership roles in the areas of integrated disability management and pharmacy benefits management. Most recently she served as general manager of ancillary product development for Optum Workers’ Compensation and Auto, a division of UnitedHealth Group. Fuentes Ramallo holds a bachelor’s degree from Florida International University and a master’s degree from Barry University.
“A people-first approach is essential to delivering quality solutions for optimal healthcare — both for our clients’ employees and the providers we engage in the care coordination process,” said Fuentes Ramallo. “Sedgwick’s unwavering commitment to caring and inclusion is the main factor that first drew me to this role. I look forward to working with Sedgwick’s cross-functional teams to identify high-quality, supportive and cost-effective care options for our clients so they can take optimal care of their employees.”
Sedgwick’s managed care solutions focus on helping organizations safely bring employees back to the workplace following an illness or injury. As treatment and productivity options evolve, Sedgwick provides clients with the latest solutions for quality care centered on helping employees recover. The company’s integrated solutions include comprehensive claims and managed care services. More information about Sedgwick’s managed care offerings is provided at sedgwick.com/solutions.