Plan to stop by the Sedgwick booth #517 to network with our expert resources in the exhibit hall.
Some of our top thought leaders will facilitate educational sessions at ASHRM. Mark your calendars so you don't miss any of these sessions:
- Driving Down Claims: Tackling the Top Ten
Monday, October 28, 2013 | 10:15am – 11:15am
Session description: Following their deep dive into the thousands of professional liability claims in this TPA database from across the healthcare continuum, two industry Claim and Risk Management experts will surface with loads of data to share. They will take participants for a ride through the “Top 10” professional liability claims they have seen for the past 10 years. Insights will be shared into “how did this happen” and “what is the best practice in place to fix it.” Case studies and successful defense strategies will be shared, along with the current best practices to mitigate these potential risks in your organization. Data will be drawn from claims and events in acute care, long term care and physician practices. Hold on to your seat!
Presented by: Sedgwick SVP Healthcare Risk Management Ann Gaffey, CPHRM, DFASHRM and Director Professional Liability Claims, Jayme Vaccaro, JD
- Rapid Risk Assessment: Office Practice Patient Safety
Monday, October 28, 2013 | Monday, 1:45 – 2:45
Session description: Diagnostic errors are the most frequent cause of malpractice claims in the United States. As healthcare organizations acquire physician practices while moving toward the formation of, or participation in, Accountable Care Organizations, they are challenged to assess risks and implement processes to ensure safe transitions of care across the system. This session will focus on each step of the office risk assessment process that can be adopted for rapid assessment initiatives, and include a deep dive into the critical process of managing laboratory and test results, both in a paper-based office and in offices with electronic health records. To address the challenge of safely managing diagnostic test results proactively, health systems can conduct a risk management assessment during the due diligence process and manage identified risks after acquisition. Participants will take away tools to immediately implement in their organizations, including educational materials to engage office staff as partners in patient safety; an assessment tool that focuses on the tracking of lab and test results in an outpatient setting; and resources to engage patients and providers in ensuring that the reconciliation of lab and test results is completed at each episode of care. The process for reassessment to provide comparisons to baseline for gauging success will stimulate ideas for continuous improvement.
Presented by: Kathleen Shostek, RN, ARM, BBA, FASHRM, CPHRM and Brenda Wehrle, BS, LHRM, CPHRM
- New Risks in the Enterprise: Managing the Risks of ACOs
Tuesday, October 29, 20103 | 11am – 12pm
Session description: This session will describe the legal and operational risks associated with both creating and supporting an Accountable Care Organization. The session will serve as a primer on the complex legal risks that must be taken into consideration when creating an ACO. The goal of the initial 20 minutes of the session will be to prepare the risk manager to sit at the table when formation discussions take place, in order to optimize planning for advancing safety and reducing risk once the ACO is operationalized. The remainder of the session will provide specific strategies for assisting the risk manager in planning how to incorporate specific risk reduction and patient safety strategies unique to an ACO, into the enterprise risk management strategic plan. Presented by: Sedgwick Sr Health Care Risk Management Specialist Barbara Youngberg