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/ > News & information > navigating 2018
Navigating 2018


We help our clients navigate the risk and benefits management world by providing expert resources and clear, outcomes-focused solutions. Sedgwick’s experienced colleagues take care of clients by listening to their needs and drawing a roadmap to reach their goals – helping to control costs, improve outcomes, and ensure the best possible service for employees and customers throughout their journey.

In addition to assisting clients throughout the claims process, we also keep them informed on key topics in our industry that may impact their businesses. Below are the key trends our thought leaders believe will have an impact on employers in 2018 and beyond. 

Click here to download a printable pdf of the entire list. 

Compounding global risks

  • Reacting to catastrophes
  • Preparing for the threat of emerging risks
  • Protecting first responders
read more about these trends>
Shifting tide of policy
  • Asserting control over the drug crisis
  • Collaborating for compliance
  • Expanding leave programs

read more about these trends>

Bridging the gaps

Bridging the gaps

  • Racing toward self-service innovation
  • Supporting diversity and inclusion within claims management
  • Broadening the knowledge and capabilities of today’s claims professional

read more about these trends>

Leveraging interdisciplinary care

Leveraging interdisciplinary care

  • Putting whole health into practice
  • Capitalizing on the power of integrated resources
  • Exploring alternatives for pain management
read more about these trends>
Improving productivity through technology Improving experience through technology

  • Engaging workers throughout their recovery
  • Coding care
  • Moving beyond the predictive model
  • Expanding autonomous claims processing
  • Automating healthcare through artificial intelligence (AI) and robotic processes
read more about these trends>