The pathway to workplace injury healing and recovery

Sedgwick's Director of Claim Fraud talks about combating fraud in the insurance industry

David North, president and CEO of Sedgwick Claims Management Services Inc., who moderated the panel

That magic moment . . . no, we aren’t launching a new dating site.  What we’re talking about is that specific point in time when a claim could and should have been settled and for some reason, often one beyond the control of the examiner, it wasn’t. What does the timing of a settled claim have to do with a risk manager? Turns out, quite a bit; it impacts reserves, financials, risk thresholds and much more. Therefore, an important question to ask as an industry is, “how can we make sure th

Ian Muress speaks with Insurance Post

Hurricane Michael's aftermath

When I started my career as a young claims adjuster at an insurance company, my managers showed me the secret handshake and explained the position’s responsibilities. They then told me that to settle claims, we would negotiate to an agreed level of impairment, and provide lifetime future medical care if the employee was still employed at the employer.    After a few years of adhering to that principle, I started thinking that there might be a better way.  Perhaps we should s

Cybersecurity lessons: understanding the risks of ransomware

Sedgwick Canada executives talk about the company's growth

In a disaster, emergency evacuation for long-term care facilities saves lives, not money. Evacuation expense reimbursement coverage may help when there is no question about whether to stay or go. The projected paths of the two most recent hurricanes, Florence and later Michael, led several state governors to issue mandatory evacuation orders impacting more than a million people. Many of the coastal senior living communities in Florida, Georgia, the Carolinas and Virginia had to be evacuated for

Joseph Noel, complex liability regional director at Sedgwick, contributed to this article