Read our latest thought leadership

Sedgwick’s experts and thought leaders are focused on 23 key trends we believe will be critical this year. See how we’re responding to opportunities and issues facing people, property, brands and performance — and find strategies and solutions to meet each challenge.

Read more in our Imagine 23 list.

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Article
September 28, 2023
Artificial Insurer

Sedgwick's Leah Cooper, managing director of global consumer technology, comments on exploring the impact of generative artificial intelligence.

September 28, 2023
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Article
September 27, 2023
Sedgwick’s Armstrong on bringing your authentic self to work

Suzanne Armstrong, deputy head of key accounts, discusses being her authentic self at work and breaking down LGBTQ+ barriers.

September 27, 2023
Blog
September 26, 2023
FDA shares update on its dietary supplement program amidst continued focus on the category

The U.S. Food and Drug Administration (FDA) continues to work through the redesign of its organizational structure into one unified Human Foods Program (HFP) and recently highlighted its dietary supplements program as a critical priority. In an upd…

September 26, 2023
Blog
September 26, 2023
Max Koonce
chief claims officer
Stabilizing litigation in a volatile world

The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…

September 26, 2023 by Max Koonce, chief claims officer
Commentary paper
September 25, 2023
Recovering from dental practice losses without pain reliever

Read EFI Global's latest commentary paper. Click here.

September 25, 2023
Blog
September 25, 2023
Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Shifting the supply chain focus

Supply chain disruption stemming from the COVID-19 pandemic continues to have an effect on the movement and availability of goods worldwide. While there are signs of recovery — factories have reopened, transit rates are down — inventory l…

September 25, 2023 by Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Blog
September 25, 2023
Chris Occleshaw
recall consultant
UK Government under pressure to develop regulations for artificial intelligence

In late August, UK Members of Parliament criticised the UK government for failing to lead in regulating artificial intelligence (AI). The criticism came ahead of an AI summit the UK government is hosting in November, and followed the release of a gov…

September 25, 2023 by Chris Occleshaw, recall consultant
Article
September 22, 2023
Claims management: how to secure client relationships

Caroline Brun, client director at Sedgwick in France, shares her thoughts with l'Argus de l'Assurance on developing strategies to support the claims process and providing valuable insights on understanding customer needs and the necessary expertise o…

September 22, 2023
Blog
September 21, 2023
Captain Eduardo Alcaraz
senior marine surveyor
From sea to sea: Preparing your cargo for safe import or export

In the world of international trade, shipping cargo across seas is a common practice that involves careful planning and preparation to ensure the safe arrival of goods. Whether you're exporting products to distant markets or importing materials for y…

September 21, 2023 by Captain Eduardo Alcaraz, senior marine surveyor
Article
September 21, 2023
Navigating the Data Deluge: Workers’ Comp Experts Discuss Ways to Harness Technology for Better Claims Management

Max Koonce, chief claims officer, talks about exploring new innovations in data collection and management.

September 21, 2023
Blog
September 21, 2023
Lauren Glover
specialist care manager, UK, Sedgwick
Showing vulnerable customers how caring counts in claims

For anyone dealing with a property damage loss, it can be inconvenient at best and traumatizing and life-altering at worst. But for those who are already vulnerable, the experience can be exponentially more difficult. In commemoration of World Alzhe…

September 21, 2023 by Lauren Glover, specialist care manager, UK, Sedgwick
Blog
September 20, 2023
David Gibson
partner, forensic accounting services
Service Target Performance Incentive Scheme (STPIS) claims: here today, gone tomorrow?

In recent years, we have seen an increase in claims across Australia made by electricity distributors for financial loss resulting from third-party damage to their infrastructure. The most significant part of these losses commonly relates to a regula…

September 20, 2023 by David Gibson, partner, forensic accounting services
Blog
September 20, 2023
OSHA’s latest workforce protection efforts — and what employers must do to comply

Contributing experts: Jeff Byxbe, senior risk services consultant and Michael Dougherty, director, risk services As is expected for the tenure of a Democratic president, the U.S. Department of Labor’s Occupational Health and Safety Administration (…

September 20, 2023
Press release
September 19, 2023
Sedgwick introduces climate resiliency solutions to help organizations mitigate changing risks and environmental impact

MEMPHIS, Tenn., Sept. 19, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, today launched an industry-leading climate risk and resiliency program designed to holistically address…

September 19, 2023