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Blog
Leveraging predictive analytics to deploy clinical resources

The decision to deploy clinical resources on a claim can be crucial to the outcome of the claim. This decision is frequently made when the claim hits a specific dollar threshold or when the examiner determines a referral is needed. However, assigning clinical resources once the claim costs hit a certain threshold limits the effectiveness that a nurse can have on changing the course of the claim. Employers are looking for better ways to more accurately determine when to assign clinical resources

Sedgwick edge
Expert view

edge: With your own background, starting as a claims professional and progressing your career with Sedgwick, what advice do you give to those considering a career in our industry? Jay:  The industry has evolved so much over the years and continues to evolve today, which is also true for the talent populating the industry. As they say, necessity is the mother of invention; the idea of an industry-wide talent shortage, particularly experienced talent, has led us to look for potential colleagues in

Article
Get workers moving to reduce workplace injuries

Sedgwick SVP, Medical Officer, Dr. Teresa Bartlett is featured in an article that focuses on the problems associated with a sedentary lifestyle. She explains that such a lifestyle can contribute to increased risks associated with cancers, cardiac disease, diabetes and other illnesses. A lack of physical activity can result in a higher number of work-related injuries and illnesses and increased healthcare costs. She talks about the need for exercise and movement throughout the day and describes

Sedgwick edge
Expert view

edge:The Americans with Disabilities Act (ADA) and return to work (RTW) continue to be hot topics among our clients and the industry in general. What questions are employers asking? Bryon: One of the most common things we hear is, “Do we have to engage in the interactive process, and when do we engage?” If given a medically reasonable accommodation request, whether related to an occupational or non-occupational injury or illness, an employer is required to pursue the interactive process. There a

Article
Missed Appointments, Missed Opportunities

Sedgwick SVP, Medical Quality, Dr. Teresa Bartlett is quoted in an article that focuses on the importance of eliminating missed medical appointments as a way to reduce claim costs and improve outcomes. She explains there is a monetary cost associated with missed appointments as well as the worker’s lost productivity. She also points out that a missed appointment prior to return to work can add a week or more to the claim depending on the time needed to reschedule. Dr. Bartlett notes the value

Article
The impact on mental health and well-being in workers' comp

Sedgwick SVP, Senior Healthcare Advisor Kimberly George and Safety National Vice President, Communications and Strategic Analysis, Mark Walls write and publish an article addressing mental health and well-being as it relates to workers’ compensation. In the article, they address the challenges as well as what employers can do to identify and address psychosocial conditions. The piece is an extension of the “Out Front Ideas” series.

Blog
Wellness ZENter recap, April 26

On Wednesday in the Wellness ZENter, RIMS attendees had the opportunity to hear about a recent study on the work/health relationship. Darrell Brown, Chief Claims Officer at Sedgwick, and Brian Gifford, Director of Research and Measurement at Integrated Benefits Institute, explored the results of this study and what the findings mean for the risk management industry. They discussed how illness does more to an employer’s workforce than run up healthcare spending. Brian noted that it actually impa

Blog
Wellness ZENter recap, April 25

The first topic in the spotlight on Tuesday in the Wellness ZENter at RIMS was employee resilience. Kimberly George, SVP, Corporate Development, M&A, and Healthcare at Sedgwick, talked with Molly Doyle, Chief Product Officer at meQuilibrium, about the importance of resilience. Resilience is about the ability to handle the natural challenges and opportunities that come your way in order to respond in the most productive and positive way, and achieve the best outcome. Molly explained that th

Blog
Wellness ZENter recap, April 24

Employee health took center stage during Monday’s Wellness ZENter presentations at RIMS. Dave North, President and CEO at Sedgwick, kicked off the day with a corporate wellness discussion with Shawn Leavitt, Senior Vice President of Global Benefits at Comcast. They highlighted the importance of wellness for individuals and populations, and how health and productivity impact business performance. The risk management industry has built an entire infrastructure around trying to take care of injure

Press release
Sedgwick introduces innovative whole health solution

Sedgwick introduces innovative whole health solution

Blog
RIMS 2017: Welcome to the Wellness ZENter

I have been coming to RIMS for over 20 years and it never grows old. I remain as excited this year as I did the first time I attended. Again I can say rapid changes are happening in our industry, especially in the area of technology. At Sedgwick, we also continue to gauge legislation change at the state level and actively keep an eye on what's happening at the federal level. This year you can count us in as part of something brand new that looks to explore these areas of change and mor

Sedgwick edge
A new approach to healthcare is on the horizon

Because healthcare can be complex, it’s very difficult for employees and their family members to know how to navigate all of the programs and health-related benefits their employer offers – and know who to call for what. Because so many of the benefits are dependent upon one another, but not necessarily integrated, a plan member may have to go to multiple resources to get their questions answered. An employee’s own health issues, as well as the medical needs of their family, can impact producti

Blog
Health Affairs, The Work/Health Relationship Recap

Health Affairs is the leading peer-reviewed journal addressing health, health policy and health care - including cost, quality and access. Since the early 1980s, health research published in the journal has been used to shape policy nationally. To my fellow health wonks and I, Health Affairs is a must read. I am proud that Sedgwick sponsored the February 2017 issue of Health Affairs. This special issue is meaningful to Sedgwick and our clients, as it is dedicated to shedding light on The Work/He

Blog
Think about it: Addressing mental health in the workplace

On December 8, I hosted a webinar along with Donna Hardaker, former Director, Wellness Works Mental Health America of California and Heather Holladay, Integrated Health Manager Pacific Gas and Electric Company. It was a fantastic discussion on a topic which needs much more attention: stigma and social prejudice toward employees with mental health challenges. If you were not able to attend, you can revisit the recorded webinar and our presentation slides. The statistics and research findings are

Blog
The advocacy approach - improving consumer experience

Nearly all businesses have interest in consumer experience. Whether you fly an airline, shop at a retailer, visit a website, or frequent an eatery, businesses care about your perception of their services and the products you consume. Negative experiences result in loss of business, and potentially sales for a competitor. Designing protocol inclusive of user experience has advanced from the automotive and technology industries to a broad spectrum of business verticals, including healthcare and in

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