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Article
Managing Claims Across Silos

Chris Mandel writes about the challenges and benefits of effectively integrating casualty claims and benefits programs. He addresses the difficulties managers can face in crossing over functional areas within their organizations. He also points out the shift in thinking and growing interest in a more collaborative, aligned, and integrated services approach. In concluding, he summarizes some of the key benefits of such an approach including a more holistic focus on compassionate care, integrat

Article
Connecting for a Healthy Outcome

Sedgwick SVP Clinically Integrated Medical Program Andrea Buhl contributed to this article promoting the intregration of all managed care and claims services to provide the best outcomes for injured workers. The article begins on page 8.

Blog
Keys to compliance: Managing ADA/ADAAA as part of an integrated program

This blog article has been republished as originally run in Human Resource Executive magazine's November 2014 issue As an employer, you've most likely heard about the multimillion-dollar lawsuits and settlements related to the Americans with Disabilities Act and the ADA Amendments Act. These acts are designed to protect qualified individuals from job discrimination, but without a consistent management process, employers leave themselves open to costly legal fees and penalties for non-compliance

Blog
ADA FAQs: What you need to know

Sedgwick recently hosted a webinar discussing Americans with Disabilities Act (ADA) and ADA Amendments Act (ADAAA) compliance, in partnership with Human Resource Executive. There was a high level of interest and employers asked many thought-provoking questions – many of which shared common themes, reminiscent of the early days of Family and Medical Leave (FML) adoption and the development of related policies and procedures. Organizations are dealing with overlapping complex employment issues; AD

Article
The power of integration and collaboration

. The goals of such programs include the delivery of high quality medical and disability services, the establishment of a collaborative, proactive strategy designed to produce results, and the creation of a culture of health, wellness, and safety across the enterprise. The two esteemed professionals conclude that while the creation of such a program is challenging, it is certainly doable in an organization where risk management and human resource leaders are willing to collaborate and work to

Video
Find your voice with the right solutions

Blog
The value of integrated disability management

For many employers today, management of the direct and indirect costs of absence and the need to improve employee productivity are critical competitive issues. More effective absence management has become a key initiative. As a result, integrated disability management (IDM) is gaining more recognition as a beneficial option that can help employers streamline disability, workers' compensation, and absence programs; improve tracking; ensure regulatory compliance; and enhance the company's produ

Video
IL preferred provider program webinar (streaming recording)

Article
Total Absence Management Programs Help Mid-Market Employers Control Costs

Denise Fleury talks about the challenges employers face in managing FMLA and the impact it can have on employee absence. She also talks about the importance of linking data associated with workers’ compensation and disability claims and how this data can be used to improve wellness initiatives.

Blog
Sedgwick handles complexities and complications associated with comorbidities and claims

Claims with comorbidities create some of the most difficult challenges claims examiners face. In workers’ compensation, comorbidities refer to those existing medical conditions that impact a person’s primary work-related injury. Such conditions often impede a worker’s ability to recover or be healed from the stated injury. In California, employers are required to pay for medical care for a worker’s comorbidities when the pre-existing conditions are slowing the injury in question. While requirem

Article
Q & A with Sedgwick CEO Dave North: Part III

Sedgwick President and CEO, Dave North, is spotlighted in a series of articles highlighting his keynote address at the upcoming WCI conference. In Part III of the series, Dave talks about how How will the 2013 workers’ compensation legislative initiatives in California, New York, and other key states impact employers. The WCI Conference is slated for August 18th -21st in Orlando, Florida. Dave will be the featured industry keynote speaker at Monday’s opening event.

Article
Managing the Pain of Prescription Drug Costs

Kimberly George, Senior Vice President, Managed Care Practice, talks about strategies employers can use to manage the costs associated with opioids, narcotics, and other powerful drugs. She also discusses how these same strategies can benefit the recovery and well-being of injured workers.

Article
Chris Mandel: To Bundle or Not to Bundle, That is the Question!

To purchase services on a bundled or unbundled basis is a question that risk managers have debated for many years. In the past, conventional thinking among many risk professionals was to purchase services from distinct service providers.

Study
Provider benchmarking

While the industry continues to focus on solutions to further expand provider networks, Sedgwick recognized early on that the most effective workers’ compensation programs begin with medical providers who are committed to outstanding results while managing costs, and meeting the needs of injured workers and their employers.

Blog
The power of integrated services

Risk managers have long debated the use and value of bundled versus unbundled programs. Historically, conventional wisdom has dictated that risk managers buy services such as claims administration, medical bill review, preferred provider networks and case management from separate and distinct specialty companies. The decision was often based on which company was perceived to offer the highest quality service at the lowest possible price. It was believed that this approach allowed for maximum pro

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