Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…
In a world of constant change and evolving challenges, risks are more interconnected than ever. Considering the speed at which news travels, the heavy focus on environmental, social and governance (ESG), and the daunting geopolitical environment, org…
Regulators in the United States have been moving especially quickly in the past year to implement new rules to protect children. With 2023 now well underway, companies should expect even more regulatory changes as federal agencies update their langua…
Article by Max Koonce, chief claims officer, and David Guaragna, senior vice president, operations, featured in Sedgwick edge issue 020.
In the past decade, legislators and federal agencies have introduced legislation to counter cyberattacks across many industries, including automotive. With the rise of autonomous vehicles, a variety of concerns have been laid out as several third-par…
Chris Harvey senior vice president, client services, provides commentary in this Automotive News article.
Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…
The promise of savings and disenchantment with the time and cost of litigating automobile claims in the courts gave rise to “personal injury protection” (PIP) and a “no-fault” approach to auto insurance in the 1970s. Under this system, the injured pa…
Our complex global economy is fraught with uncertainty. Companies today must contend with numerous factors beyond their control that jeopardize their ability to conduct business as usual. The past few years have brought new levels of volatility to an…
Read this in Norwegian. Electric scooters (or e-scooters) have become increasingly popular. Several commercial operators have established themselves — in cities and residential areas — as a method of transportation that can be rented usi…
Barry Porter, specialty quality assurance team lead, provides commentary in this American Recycler Magazine article.
Insurance carriers are continually looking for ways to process claims faster without sacrificing quality and to improve the claims experience for their valued policyholders. Many have turned to the burgeoning field of insurtech but have encountered c…
Read the commentary paper by Chris Frechette vice president, liability practice.
Strategic partnerships in the auto damage space provide the opportunity for insurance carriers, appraisers, adjusters, repair facilities, vehicle owners and fleet managers to work toward a shared goal: bringing vehicles back to pre-loss condition. Es…
Many in our industry are familiar with the case management role of nurses in the workers’ compensation arena, where they support injured and ill employees and oversee the treatment and recovery process. But, did you know that nurses can also play a c…