MEMPHIS, Tenn., Dec. 4, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, has named Leah Cooper Global Chief Digital Officer, a newly formed role. With expanded responsibilities, …
The risk of product recalls across five key industries remains prevalent in the U.S. according to data from Sedgwick’s latest Recall Index report. Despite recall activity falling less than one percent in Q2 2023 compared to the previous quarter, at o…
In the modern digital era, technology is transforming industries across the board, and claims management is no exception. By harnessing the power of technology, organisations can streamline processes, standardise colleague experiences and ensure seam…
Have you seen the 2019 film “Dark Waters”? Starring Mark Ruffalo, Anne Hathaway and other Hollywood A-listers, the movie is based on the true story of an attorney’s 15-year fight for justice for the people of a small West Virginia town who for years …
When their products’ safety comes into question, time is everything for the thousands of companies that endure product recalls each year. With public safety and financial and reputational damage at stake, decisions need to be made quickly. A fast but…
Sedgwick's Nicola Dryden, chief client officer UK, explains how technology can improve policyholders' experience of engaging with the industry
April 7 is World Health Day, a time dedicated to raising awareness of issues in public health. From my experience as a medical doctor and my role at Sedgwick supporting our managed care team and advising on complex workers’ compensation cases, I’ve h…
MEMPHIS, April 6, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced that Chris Harvey, the company’s senior vice president of brand protection, has been named to the exe…
Against the backdrop of a tight labor market and consumer expectations of instant gratification, many customers are eagerly looking for ways to bring greater efficiency to the claims process without sacrificing the end-user experience. Oftentimes, au…
U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…
Article by Bob Peterson, president, featured in Sedgwick edge issue 020.
Article by Max Koonce, chief claims officer, and David Guaragna, senior vice president, operations, featured in Sedgwick edge issue 020.
Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …
As we wrap up 2022, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their flexibility and resilience along the way. Employers, risk management and human resource professional…
Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…