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August 09, 2022
One Industry Leader’s Approach To Talent Management In A Changing Industry Landscape

Scott Westman, senior vice president of casualty operations, is featured in this WCI article.

August 09, 2022
Blog
August 04, 2022
Adam Morell, JD
assistant vice president, product compliance
The 4 building blocks of a strong return-to-work program

When an employee is unable to work due to an illness or injury, employers are responsible for creating a safe, supportive environment for them to return to. But it doesn’t have to be an “all or nothing” approach. There are several ways to take care o…

August 04, 2022 by Adam Morell, JD, assistant vice president, product compliance
Blog
August 02, 2022
Adam Fisher
chief data officer
Natural language processing and the digital claims transformation

It’s not exactly a trade secret; anyone who’s ever filed a claim for insurance or benefits knows it entails a lot of forms and paperwork. What’s in those documents, combined with the notes of the assigned examiner or adjuster, forms the building bloc…

August 02, 2022 by Adam Fisher, chief data officer
Article
July 26, 2022
Calling In Sick or Going on Vacation, Workers Aren’t Showing Up This Summer

Bryon Bass, senior vice president workforce absence, provides commentary in this Wall Street Journal article.

July 26, 2022
Blog
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
Blog
July 18, 2022
Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Rethinking benefits as part of a broader recruitment and retention strategy

Fluctuation in the workforce has prompted employers to invest more resources, think creatively, and refocus on collaboration, communication and support for the needs of employee populations. Pay is still the key differentiator and primary focus for c…

July 18, 2022 by Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Blog
July 14, 2022
Shane O'Dea
head of strategic partnerships and programs, workers' compensation
Embracing new dimensions of return to work

Grabbing breakfast on-the-go, rushing to catch public transportation, or getting stuck in bumper-to-bumper traffic in order to work the traditional 9-to-5 is no longer the standard for many in the workforce in Australia and around the world. Remote, …

July 14, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers' compensation
Blog
July 06, 2022
Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Article
June 29, 2022
Mark Debus, MSW, LCSW
manager, behavioral health services
4 Ways Leaders Can Recognize and Combat Stress During the Summer Stretch

Mark Debus, manager of behavioral health services at Sedgwick, weighs in on summer burnout and how leaders can recognize and combat it

June 29, 2022 by Mark Debus, MSW, LCSW, manager, behavioral health services
Article
June 29, 2022
How to keep it friendly and classy with your boss

Sedgwick's Mark Debus, manager of behavioral health services, discusses how to establish a professional but comfortable coworking relationship with your manager

June 29, 2022
Article
June 02, 2022
What long COVID means for the workforce

Article by Dr. Teresa Bartlett, managing director, senior medical officer, published in BenefitsPRO.

June 02, 2022
Article
May 17, 2022
30 Executives’ Perspectives On Remote, Hybrid, And In-Office Work

Michelle Hay, global chief people officer, contributes to this Forbes article.

May 17, 2022
Blog
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Blog
May 11, 2022
Eric Malterre, chief client officer, international, and James Norman, international business development director
Managing unpredictability in claims

From geopolitics to climate change to fears of another pandemic outbreak, instability seems prevalent everywhere. Current business risks abound, including cybersecurity, rising inflation, supply chain issues and the Great Resignation, which continues…

May 11, 2022 by Eric Malterre, chief client officer, international, and James Norman, international business development director
Blog
April 28, 2022
Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
The war for talent: attracting the Gen Z workforce

Among the most talked-about topics in human resources today is the “war for talent.” Organizations in every sector are struggling to attract and retain employees for critical positions as they feverishly plan for operating in a post-COVID world. Fr…

April 28, 2022 by Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management