Linked In News + media - Sedgwick

Posts related to ‘consumer experience’

Search
Filter
  •  | 
View
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Sedgwick edge
February 13, 2023
20 issues of edge: a retrospective

Article by Bob Peterson, president, featured in Sedgwick edge issue 020.

February 13, 2023
Sedgwick edge
February 13, 2023
Impact of inflation on the current claims landscape

Article by Max Koonce, chief claims officer, and David Guaragna, senior vice president, operations, featured in Sedgwick edge issue 020.

February 13, 2023
Blog
January 24, 2023
Kathy Tazic
managing director client services
Imagine 23: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …

January 24, 2023 by Kathy Tazic, managing director client services
Blog
December 29, 2022
Kathy Tazic
managing director client services
View 22 roundup

As we wrap up 2022, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their flexibility and resilience along the way. Employers, risk management and human resource professional…

December 29, 2022 by Kathy Tazic, managing director client services
Blog
December 22, 2022
Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Cultivating concierge-level service

Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…

December 22, 2022 by Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Article
December 09, 2022
What's happening in the HNW insurance market?

Giles Fairmann, private clients development director, speaks to Insurance Business UK about high net worth insurance trends.

December 09, 2022
Press release
November 30, 2022
Sedgwick introduces UK resource solutions

New division will support clients dealing with skills shortages and increases in claims volumes London, 30 November 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, has announced the …

November 30, 2022
Article
November 25, 2022
“Fear is present in many industries” – Sedgwick combats resistance to automation

Laura Horrocks, head of fraud technology and intelligence, is interviewed at the Insurance Innovators Fraud & Claims annual event.

November 25, 2022
Blog
November 22, 2022
Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Accident and health coverage: the right care when things go wrong

If we’ve learned anything from the past few years, it’s to expect the unexpected. Illness can strike at any moment. Accidents happen. Flights are delayed or canceled without warning. Luggage might not arrive at its intended destination. Supply chain …

November 22, 2022 by Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Article
November 14, 2022
Robotic Process Automation: Leveraging a New Tool to Transition Legacy Systems

An article by Stephen Elliott, SVP IT Innovation and Decision Optimization, published in Solutions Review.

November 14, 2022
Article
November 10, 2022
IAIABC Member Spotlight - Sedgwick

Max Koonce, chief claims officer, is featured in this International Association of Industrial Accident Boards and Commissions (IAIABC) Member Spotlight.

November 10, 2022
Blog
October 28, 2022
Chris Bakes, managing director, auto solutions, and Jason Kurutz, director, product management and business strategy
Expand your view at SEMA 2022

Strategic partnerships in the auto damage space provide the opportunity for insurance carriers, appraisers, adjusters, repair facilities, vehicle owners and fleet managers to work toward a shared goal: bringing vehicles back to pre-loss condition. Es…

October 28, 2022 by Chris Bakes, managing director, auto solutions, and Jason Kurutz, director, product management and business strategy
Podcast
October 26, 2022
Culture and Connection

A podcast featuring Michelle Hay, global chief people officer, and Joshua Smith, global head of talent.

October 26, 2022
Article
September 28, 2022
Mid-Year Predictions

Article by Michelle Hay, global chief people officer, published in HRO Today.

September 28, 2022