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Blog
March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Blog
March 21, 2023
Ian Muress
CEO, international
Reflections on 45 years in the claims business

As recently announced, I am stepping down from my position as CEO of Sedgwick’s international operations to pursue retirement at the end of this month. I have spent my entire 45-year career working in claims, and this industry has afforded me opportu…

March 21, 2023 by Ian Muress, CEO, international
Blog
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Press release
March 13, 2023
Kate Johnstone joins Sedgwick as head of risk in Australia

Appointment builds upon the company’s risk strategy and enhances its governance, risk and compliance systems for the Australian market SYDNEY, 14 March 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated bu…

March 13, 2023
Press release
March 08, 2023
Sedgwick named to Newsweek’s ranking of America’s Greatest Workplaces for Women 2023

MEMPHIS, Tenn., March 8, 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced today that it has been recognized as one of America’s Greatest Workplaces for Women 2023 by Newsweek…

March 08, 2023
Blog
March 08, 2023
Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director
Embracing equity on International Women’s Day

Every year on International Women’s Day, we come together to celebrate the social, economic, and cultural achievements of women — at Sedgwick and around the world. While there has been progress in terms of equity for women in the workplace, we …

March 08, 2023 by Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director
Press release
March 06, 2023
Sedgwick’s enhanced global fraud strategy saves clients over £1m in 2022

LONDON, 6 March 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced that efforts tied to its dynamic international claims fraud strategy saved £1.23m for clients in 2022. Sedgw…

March 06, 2023
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
February 16, 2023
Steve Crystal
Head of claims fraud - international, Cert CILA APCIP
Tackling fraud in insurance claims: global observations

The UK and US insurance markets are well established when it comes to the challenge of tackling claims fraud, but what about the rest of the world? Well, there’s a growing appetite among insurers – those with an international presence, as well as t…

February 16, 2023 by Steve Crystal, Head of claims fraud - international, Cert CILA APCIP
Sedgwick edge
February 13, 2023
Pressure-proofing the workforce for 2023

Article by Ruth Leggett, CEO Ireland, and Angela Hornby, director of capability, Australia, in Sedgwick edge issue 020.

February 13, 2023
Sedgwick edge
February 13, 2023
Community spotlight: Highlighting Make-A-Wish and the capacity to imagine

By Heather Lawley, global head of diversity, equity and inclusion and environmental, social and governance, in Sedgwick edge issue 020.

February 13, 2023
Blog
February 07, 2023
Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Continuing education seen as a "must have" among employees

Supporting an atmosphere of learning by offering ongoing professional development opportunities enables employees to keep their skills sharp, gain new proficiencies, and enjoy personal and professional growth. For employers, providing access to corpo…

February 07, 2023 by Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Blog
February 01, 2023
Shaunte Clemons - VP, client services and Khaleedah Francis - business development director
February is Black History Month

In the U.S., February marks Black History Month, an annual celebration of the achievements of Black Americans and a meaningful opportunity to raise awareness of the central role of Black men and women in the history of our nation. Since 1976, every U…

February 01, 2023 by Shaunte Clemons - VP, client services and Khaleedah Francis - business development director
Blog
January 24, 2023
Kathy Tazic
managing director client services
Imagine 23: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …

January 24, 2023 by Kathy Tazic, managing director client services
Press release
January 24, 2023
Imagine 23: Sedgwick looks ahead to this year’s industry trends

MEMPHIS, Tenn., Jan. 24, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, has released its “Imagine 23” report of major industry trends and issues that employers, brokers, carrie…

January 24, 2023