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Posts related to ‘Claims management’

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May 24, 2019
Lauren Glover, Customer Care Manager for Sedgwick
Offering extra care to customers with dementia

I love solving problems. It’s a passion that I’m now thankful to be using as we pioneer a whole new approach to helping our most vulnerable customers at Sedgwick. I began my Sedgwick career with our team in Australia, and then joined the UK business…

May 24, 2019 by Lauren Glover, Customer Care Manager for Sedgwick
March 20, 2019
Dr. Teresa Bartlett
Senior Medical Officer
Comp payers in the weeds on dosage, payments for medical pot

Sedgwick's Senior Vice President of Medical Quality Dr. Theresa Bartlett contributed to this article

March 20, 2019 by Dr. Teresa Bartlett, Senior Medical Officer
October 04, 2018
Creating a legacy

Sedgwick Executive Vice President & Chief Claims Officer Darrell Brown was recently presented the ACE Claims Luminary of the Year Award

October 04, 2018
June 08, 2018
A 24/7 Emergency Room Charges An 'After-Hours' Fee. Who Should Pay?

Darrell Brown contributes to this NPR Health News article

June 08, 2018
May 22, 2018
Quinn Guist
President, CompManagement Health Systems
MCO season: Monetizing workers’ compensation managed care services in Ohio

With open enrollment coming to a close this Friday, May 25, Ohio employers are nearing the end of their opportunity to select a managed care organization (MCO) to coordinate the medical aspects of workers’ compensation claims for the coming two years…

May 22, 2018 by Quinn Guist, President, CompManagement Health Systems
November 14, 2017
Edward Canavan
VP Workers’ Compensation Practice and Compliance
Unraveling Complex Claims

Sedgwick’s Eddy Canavan, Vice President, Workers’ Compensation Practice and Compliance, and Marcia Nigro, Director Complex Claims, are featured in the Fall 2017 edition of WC Magazine. In the article, they point out that when analyzing workers’ comp…

November 14, 2017 by Edward Canavan, VP Workers’ Compensation Practice and Compliance
October 20, 2017
William Zachry, Senior Fellow, Sedgwick Institute
One simple step can make a big impact in reducing workers’ comp litigation

One of the most profound lessons I learned from implementing a workers’ compensation alternative dispute resolution (ADR) program was how employers could use a simple process to help reduce their litigation rate. As I’ve seen in my own experience …

October 20, 2017 by William Zachry, Senior Fellow, Sedgwick Institute
August 25, 2017
William Zachry, Senior Fellow, Sedgwick Institute
A “magic bullet” to reduce workers’ compensation costs?

Workers’ compensation is a “no fault” system. Every state has laws and regulations mandating the prompt reporting of all injuries and accidents. Most of these laws are in place to protect the rights and benefits of injured workers. What many employ…

August 25, 2017 by William Zachry, Senior Fellow, Sedgwick Institute
June 14, 2017
Utilizing Investigative Services

Sedgwick VP, Special Investigation Unit, Linda Wisneski, writes and publishes a very insightful article about the role of investigative services in effective claims management. In the article, she outlines six best practices for selecting and workin…

June 14, 2017
June 12, 2017
How Utilization Review Programs are Lowering Soaring Workers’ Comp Drug Costs

Cynthia Jaggers, Sedgwick vice president national utilization review & clinical pharmacy, describes how Sedgwick decreased pharmacy costs for clients significantly by focusing on the high number of injured workers who are prescribed opioids. She tal…

June 12, 2017
November 29, 2016
Kimberly George
SVP Corporate Development, M&A, and Healthcare
The advocacy approach - improving consumer experience

Nearly all businesses have interest in consumer experience. Whether you fly an airline, shop at a retailer, visit a website, or frequent an eatery, businesses care about your perception of their services and the products you consume. Negative experie…

November 29, 2016 by Kimberly George, SVP Corporate Development, M&A, and Healthcare
Client bulletin
August 24, 2016
Enhancing our level of care on complex and catastrophic claims

August 24, 2016
August 17, 2016
Scott Rogers
President, Client Services
Using data to drive operational solutions

We are just a few days away from the 2016 Workers’ Compensation Educational Conference which will be held on August 21 – 24 in Orlando. Once again, I am looking forward to the opportunity to host a panel that is exploring a very important industry to…

August 17, 2016 by Scott Rogers, President, Client Services
July 15, 2016
Michael Anderson, Director of Claims, SIU Operations
Geo-fencing and recognition technology in the investigation toolbox

“It is a very sad thing that nowadays there is so little useless information.” - Oscar Wilde The world is a growing resource. No disrespect to Oscar Wilde, but yesterday’s useless information is essential data today, and that is by no means a s…

July 15, 2016 by Michael Anderson, Director of Claims, SIU Operations
May 27, 2016
How could current and future technology shape workers’ compensation?

New technology is reshaping the world in which we live. It takes the form of self-driving cars, virtual reality and 3-dimensional (3D) printers. Once thought to be cold and impersonal, technology is redefining our expectations and ho…

May 27, 2016
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